Chatty: Live chat Helpdesk FAQ

Chatty: Live chat Helpdesk FAQ

Reviews (2,181)

Overall rating
5
Counts per rating level
  • 97% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for enhancing customer engagement and support on Shopify stores. They praise its user-friendly interface, live chat, FAQ integration, order tracking, and customizable chat widgets. The app is noted for its seamless Shopify integration and reliable performance. Merchants also appreciate the responsive and effective customer support team, especially for their help with app setup and customization.

January 26, 2023

Great support and amazing app. Really love it. I'm new to shopify and I hope I have the same awesome experience with the rest of the apps and support.

Moraine
Pakistan
About 1 month using the app
October 23, 2022

App is awesome. Far beyond my expectations.
The team is always available and very helpful. Highly recommended.

NAASH Kleen Water
Australia
About 1 month using the app
Chatty replied October 27, 2022

It’s great to hear that you had a positive experience at AVADA. Our team will be happy to hear that their hard work has paid off! If there’s anything we can do to assist you further, let us know.

Regards,
AVADA Suppor Team

July 26, 2023

Der Support reagiert sehr schnell und ist zuvorkommend, nett. Jasmine hat mein Wunsch umgehend erledigt und ich konnte danach gleich weiter arbeiten.... Kann ich nur empfehlen... tolle APP mit tollen Features....absoluter Mehrwert für jeden Shop!

ShopyVerse
Switzerland
About 1 month using the app
June 26, 2023

I am very impressed with your support! Juliana was able to help me very quickly with my request. And she was extremely friendly too!

omzen
Germany
About 1 month using the app
December 6, 2022

Needed some help with the app as i couldn't figure something out and needed help to unlock something. jasmine replied in under a minute and solves my solution in like 2 minutes. super helpful and kind support and highly recommend this app

DMV DEVELOPMENT LTD
United Kingdom
About 1 month using the app
June 28, 2023

Great Support, Hanna was very nice and helped me fast.
The FAQ Page works perfectly and is super helpful.

Konsi-Land
Germany
About 1 month using the app
August 3, 2022

Der schneller Support durch Jasmine war sehr hilfreich. Ganz lieben Dank dafür. Es konnten direkt weiter FAQ Fragen freigeschalten werden

JUST WEAR IT!
Germany
About 1 month using the app
October 23, 2022

Just as expected. Great app, customer service was quick and sorted out query promptly. Add additional credibility to my store

Our Little Explorer
Ireland
About 1 month using the app
Chatty replied October 27, 2022

We're happy to hear that our team provided you with excellent service. We'll make sure that they receive your feedback. We're sure it will make their day!

Sincerely,
AVADA Support Team

September 24, 2022

Love to work with Prakash so friendly and chill and he helped me a lot thank u so much. <3 <3 <3 <3 <3 <3

oTidy
Bulgaria
About 1 month using the app
October 24, 2022

That's a very helpful app. Our customer service team is working hard to reply all the email as soon as possible, but this app give a instant answer to the visitors. And the Avada support's team is amazing. I just send them an message by chat and Hana resolve my issue within 20 sec! I highly recommended this app for any Shopify store owner

The Magic Toy Shop
United Kingdom
About 1 month using the app
Chatty replied October 27, 2022

Thanks so much for sharing your feedback about our service. We’re glad to hear that our team’s performance exceeded your expectations, and we’ll make sure that Hana receives the recognition they deserve. Thank you again, have a great day!

AVADA Support Team