Chatty: Livechat Helpdesk, FAQ
Meets Shopify's highest quality standards for speed, ease of use, and merchant value
Reviews (1,897)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
Feedback submitted
Merchants highly recommend this app for enhancing customer support with its effective live chat and integrated FAQ sections, which help reduce support team workloads. It is praised for its user-friendly interface, easy setup, and seamless integration with existing websites. The app's reliability and the responsive, helpful support team are also noted for their prompt issue resolution.
Refine
-
By rating
App does exactly what I needed it for. And the support is great too. Esther helped me solve all my queries very patiently and made sure that everything works. Really appreciate her work and support! Highly recommended app.
Jasmine and William were extremely helpful spending a great deal of time helping me walk through the process of creating a FAQ page and working through some Shopify bugs. I am very grateful and recommend this company!
Abby's service was great. Helped me with a big problem. Thank you very much for her help. The software is also very powerful
Customer service is very good! Prakesh helped answer all my questions and addressed some issues I had. Wish there were other layouts to choose from, but overall, a simple and clean FAQ to add to your website.
quick and amazing support from hana !
Fast and helpful supports........................................................................... thanks
We're happy to hear that our team provided you with excellent service. We'll make sure that they receive your feedback. We're sure it will make their day!
Sincerely,
AVADA Support Team
Just face a little problem with the app. Sunny is very helpful and solved my problem immediately~~~
great service! great app! emily was great at providing really good service. I tried many apps and this was the best so far
Great service. Very helpful to a person just learning Shopify!
Super easy to set up and just what I needed! Hana from Avada was able to help me configure it quickly. Highly recommend!