Chatty: Live chat Helpdesk FAQ

Chatty: Live chat Helpdesk FAQ

Reviews (2,181)

Overall rating
5
Counts per rating level
  • 97% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for enhancing customer engagement and support on Shopify stores. They praise its user-friendly interface, live chat, FAQ integration, order tracking, and customizable chat widgets. The app is noted for its seamless Shopify integration and reliable performance. Merchants also appreciate the responsive and effective customer support team, especially for their help with app setup and customization.

June 19, 2023

Ótimo app bem completo e com todas as funcionalidades, caso precise de alguma que não esteja liberada, basta chamar o suporte no chat, suporte excelente, prestativo e responde bem rápido, recomendo o uso!

Squadafum
Brazil
About 2 months using the app
November 17, 2023

Avada app is must-have tool for you online store, if you want FAQ or support to your customers. Lydia and William help me with cunstruction of my support to my online store... thanks!

FallenWear
Slovakia
About 2 months using the app
December 14, 2022

5 start, prakash was great and he helped me get everything as desired. Simply awesome. I can recommend this app

Doobie ™
United States
About 2 months using the app
Edited March 1, 2023

Great app has an excellent support with fast response Hana helped me. The interface is ok. I am still testing the app.

Antstoppable
Romania
About 2 months using the app
April 10, 2023

Customer support is awesome! Hallyfe verified my account in 3 minutes and gave me full access to the icons and unlimited FAQs. Give Avada a try, this is my new FAQ app now haha.

FlowFlush Paint Cleaner
United States
About 2 months using the app
September 7, 2022

Great service and app - definitely recommend it! I really like using it on all my stores because especially the FAQ pages create a lot of trust and reduce customer service tasks.

Tierseelen™
Germany
About 2 months using the app
February 26, 2023

great app to create faqs and the design of faqs is so good
once i face a problem in this app and hana from custmer support help me to fix my problem.

Oncano
India
About 2 months using the app
December 4, 2022

I used this app to help generate a FAQ Page. I ran into some trouble with it and Esther really helped me with the issue. Thank You So Much for the help

Impulse Dog
Canada
About 2 months using the app
September 25, 2023

This is an amazing app, and moreover, the support is excellent. I am already using a few of the Avada apps and they all are nice. Above all their amazing customer service makes their apps an excellent option.

Pets In Prints
United States
About 1 month using the app
April 18, 2023

The response from Hana is swift and clear. She understood the problem & solved it instantly. The Bot has a support. Cheers.

VijayaSaiJewellers
India
About 1 month using the app