Chatty: Live chat Helpdesk FAQ
Meets Shopify's highest quality standards for speed, ease of use, and merchant value
Reviews (2,184)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this app for enhancing customer engagement and support on Shopify stores. They praise its user-friendly interface, live chat, FAQ integration, order tracking, and customizable chat widgets. The app is noted for its seamless Shopify integration and reliable performance. Merchants also appreciate the responsive and effective customer support team, especially for their help with app setup and customization.
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The support provided by Esther has been exceptional, offering prompt assistance and guidance as we navigate the Avada app.
Very easy to use. Customer support is also super helpful and responsive. Will definitely be using on more of my sites.
Your Support Team is Brilliant and i had a best customer service by Sunny and William ( the technician's name)
It does so much for an app with excellent customer service! Every time I have a problem, I open the chatbot and get someone to help within 10 minutes most times. The customization is excellent. My only suggestion would be to allow the Track Order to have a page or allow us to put it on the top/bottom of the FAQ page. Other than that, I think it's great. I love how connected it is as well.
its really a great experience with Aisha. She is really a good service agent. You should hire some more agents like her.
Wer auf der Suche ist um seinen Kundenfragen zu beantworten ist hier genau richtig! Tolle App und ein mega suporrt Esther und Tony haben mir sehr geholfen bei der Anpassung :)
Klare Weiterempfehlung
I currently added this app to my store - great, and pretty easy to use. I needed quick tech support for something minor, and they did it and answered within minutes. Also it works with my theme just fine. So far so good! Thanks guys
Ottima qualità servizio clienti, cordiali e veloci nel risolvere il problema. Per ora mi trovo bene.
Yet another great app from Avada. Clean UI and all necessary functionalities for a free app. Highly recommended. Even the support (from Emily) is prompt and quick resolution is provided. Great work, please keep it up.
After the installation we had some questions. Lydia from support helped us with all the settings. That was very quick and uncomplicated. Very good service!
The app is easy to use and offers many options for building a good FAQ page. We will certainly activate the widget at a later date!