Chatty: Live chat Helpdesk FAQ
Meets Shopify's highest quality standards for speed, ease of use, and merchant value
Reviews (2,157)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
Feedback submitted
Merchants highly recommend this app for enhancing customer engagement and support with features like live chat and customizable FAQs. It's noted for its user-friendly interface, easy setup, and navigation. The responsive customer support team is also a highlight, ensuring the app's reliability and smooth performance. Additional features like order tracking and chat widget customization allow merchants to tailor the user experience to fit their brand.
Refine
-
By rating
Great Experience, I talked with Ms. Sunny she helped me a lot! Highly recommended
Pamela was great very helpful and very friendly. The app is also very well done.
Perfect thanks to Esther 100% Support
Amazing app and assistance. Jasmine was diligent and super fast to help me with my shop. Great!!
This Chat Widget is awesome especially it's free. The customer service is excellent, replying fast and providing detailed explanations. Special thanks to Hana, who is very kind nice, and solves my problem quickly.
The app is brilliant, easy to use, and has great customer support, particularly Hana who helped me with some custom CSS and guidance on FAQs. I couldn't believe this app is free.
Easy to use and great customer support
Really good app and good assistance, specially Esther that always help me with integrations and coding.
Fast reaction and I received good help from Audrey!
I would definitely recommend this app, not just because of the ease of use, but the functionality and support. I was working on the settings for the first time and reached out to Avada support on a Saturday morning, and to my surprise there was a support by the name of Tiana. Shortly the techs Lydia and Tony looked at my site and resolve the setting. Great service, great app.