CA: Google Ads Performance Max , 3,151 reviews
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this app for its user-friendly interface, easy setup, and precise targeting options. It's praised for boosting sales through features like Shopping Ad and dynamic remarketing. The app provides comprehensive performance insights and automation capabilities, saving time on keyword optimization and ad targeting. The customer support, especially Benjamin Grimes, is commended for exceptional assistance. It's particularly useful for those unfamiliar with Google ads/shopping, streamlining campaign optimization, bid management, and performance tracking.
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Very good app and have a very quick response from support. Thanks.
Easy to use and highly recommendable! I look forward to continue working with you guys!
Super easy and cool app and love to use it on my website … definitely recommended…. And will use again
Hi there Heathers Southern Roots store owner,
Thank you for your fantastic review of our app. We're thrilled to hear that you find it super easy to use on your website. Your recommendation means a lot to us, and we appreciate your support.
If you ever have any doubts or questions, please don't hesitate to email us at support@cleverads.com. Our team will be more than happy to assist you and ensure that you continue to have a great experience using our app.
Best regards,
Marina, Jr. Account Manager
I initially had high hopes for CleverAds, and I must admit, my initial experience was less than satisfactory. The software seemed promising, with features like Google Feed management and built-in Conversion management that were supposed to help identify effective strategies. However, I faced some challenges in the beginning.
The most disappointing aspect was the customer support. Despite being assigned a dedicated account manager, Paola, I felt the support I received was not up to the mark. There were significant delays in responses, and at times, no replies at all. This led to unresolved issues with my Google Ads account, which greatly impacted my experience with the software.
However, I am pleased to report that CleverAds has since addressed these issues. After expressing my concerns, the team at CleverAds reached out to me and worked diligently to resolve my problems. The response from customer service improved significantly, and my issues with the Google Ads account were promptly addressed.
I am now able to fully utilize the features of CleverAds, and it has become a valuable tool in streamlining my operations. The recent experience has shown me that CleverAds values its customers and is willing to go the extra mile to ensure customer satisfaction.
While there is still room for improvement, particularly in ensuring consistent customer service, I am confident that CleverAds is on the right track. I am upgrading my rating to 5 out of 5, and I look forward to seeing continued improvements from CleverAds. I can now recommend CleverAds for its improved customer service and effective software features.
Hi Prime HODL,
I apologize for this clearly less than ideal experience you've had with our software and customer support.
I understand your disappointment, especially when it comes to the delays in response and unresolved issues with your Google Ads account.
Please note that we have already reached out to you via email with important updates regarding your account. I want to assure you that the issue has been resolved and we are working diligently to improve our customer support to meet your expectations.
I apologize for any inconvenience caused and assure you that your feedback is taken seriously. We value your business and are committed to providing you with a streamlined and effective experience with our software.
If you have any further questions or concerns, please do not hesitate to reach out to me directly. We appreciate your patience and understanding.
Warm regards,
- Ben, Customer Success
tremendous setup is so straight forward and easy
the app is so far so good. im going to keep using it but right now nothing negative! it is beneficial.
Hi there!
Thank you very much for your nice review, for us the opinion of our customers is essential. So it will be a pleasure for us to continue helping you with your campaigns.
If you have any other question, please feel free to contact us.
All the best,
Carlos González
Junior Account Manager
I am amazed by the banners. Simply beautiful. Really simplifies adword campaigns.
We cant give feedback regardarding the effiency yet, but we are willing to do so, after some working experience. The installation and the handling has been pretty good so far!
Hi Cleaneroo store owner,
Thank you for your kind review! We're so glad to hear that the set up process went smoothly for you! We only hope that you continue to love our app!
If you have any additional feedback or need additional assistance, please feel free to reach out to us at support@cleverads.com.
Warm regards,
Abby, Account Manager
Great App, Easy to set up. Looking forward to the increase in sales
So far so good, integrates well and easy to use. I have been looking to repair my AdWords campaigns for quite some time and I'm looking forward to this apps help
Hello,
Thanks for leaving us some feedback! We are glad to hear things are going well so far.