Overall rating
4.5
Counts per rating level
  • 68% of ratings are 5 stars
  • 19% of ratings are 4 stars
  • 6% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 6% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its user-friendly setup and ability to boost website traffic and conversions. Its Shopping Ad feature and automated keyword optimization are highlighted as significant time-savers. Merchants report quick sales results, often within days of use. The app's comprehensive insights, reporting tools, and real-time automated bidding system are praised for enabling data-driven decisions. The customer support, particularly Benjamin Grimes, is commended for their knowledge and responsiveness.

March 24, 2019

The installation process and GUI is pretty good. Still waiting for the results to see how it will work. So far so good.

GlamClozet
Canada
About 4 years using the app
March 21, 2019

This app has terrible customer service. Its almost non responsive.

I would like to change my google account from 903-110-3719 to 486-082-4564.

I have sent several request, you already have access to the new account. I dont understand what's taking so long to change.

I would recommend shopify take this app down until they can fix this issues.

Original Frame
Canada
Almost 4 years using the app
Clever Ads replied May 21, 2019

We apologize for the misunderstanding. We contacted you through the email in which you registered when downloading our app. You can check your inbox to see the email we sent you on March 19, 2019 where we told you we had sent you a request to link your new Adwords account.

December 28, 2019

nice app very easy to use, hopefully it will generate some revenue. Looking forward seing whats next

TimelessGalleryShop
Slovenia
Almost 4 years using the app
Clever Ads replied January 13, 2020

We wish you all the best and look forward to hearing an update!

December 15, 2021

Nikki has been very helpful during this set up process. Especially since I am new to goggle marketing myself, she patiently guided me and helped us along. Highly recommend.

HoneySpree
Singapore
Almost 4 years using the app
Clever Ads replied December 20, 2021

Hi, Joewin & HoneySpree Team! It's been an absolute pleasure working with you. We're glad that you've enjoyed our service and are super eager to continue helping you with your marketing efforts. Please don't hesitate to reach out at any time!

Happy selling!

-Nikki, Senior Account Manager

July 17, 2020

So far it seems great. but still im getting the hang of it, thus reserved the 1 star for later. So far so good

Print Avenue Designs
Ireland
Almost 4 years using the app
Clever Ads replied July 19, 2020

Hello!

Thanks for leaving us some feedback, if you need any additional help just let us know.

Best,
Clever Team

April 26, 2023

no results at all. I have been paying and I still don't see results. no results at all. I have been paying and I still don't see results.

BadKitty
United States
Almost 4 years using the app
Clever Ads replied April 29, 2023

Hello BadKitty!

We appreciate you sharing this important feedback with us and we apologize for any disappointments you may have experienced.

We are committed to delivering you the best value possible and as such, we've sent an email to you with important updates and next steps regarding your account.

Please keep an eye out for our email from premium@cleverads.com

We sincerely hope to hear from you soon.

Warm regards,
- Ben, Customer Success

Edited January 30, 2024

installed will inform once use it. cant put my ad before leaving feedback . it shows pending try to create ad but could do it .Google Ads Performance Max

PHOERA® COSMETICS UK
United Kingdom
Almost 4 years using the app
Clever Ads replied March 31, 2020

Hi, Phoera Comsetics UK!

Thank you for leaving us your feedback, we hope it all goes well down the road!

Clever Team

October 10, 2023

i really like it

skahomes
United States
2 months using the app
March 14, 2017

They made this SO EASY for me.. Clever Adwords made better ads than I did!!!
Thank you!

Shoploveemme
United States
Over 3 years using the app
March 20, 2023

this first test google ads shop on my shopify store, let ads help our web grow with this ads new soft ware

Beauty Zone Nail Supply
United States
Over 3 years using the app
Clever Ads replied March 28, 2023

Hi there Beauty Zone Nail Supply store owner,

Thank you so much for your great feedback!

I have already reached out to you regarding some important actions for you to take. Please keep an eye out for an email from support@cleverads.com and let us know if you have any questions or concerns, we will be happy to assist you.

All the best, Marina Cantais, Account Manager