Overall rating
4.9
Counts per rating level
  • 95% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for enhancing their store's search functionality, making product discovery easier for customers. It's praised for its ease of setup, user-friendliness, and robust features like filtering and search synonyms. The app is noted for its speed, efficiency, and customization options, even with large collections. Support, particularly Nikita, is highly regarded for responsiveness. Merchants have seen increased sales and improved customer experience, proving it to be a cost-effective solution. It integrates smoothly with Shopify and supports multilingual stores.

April 29, 2024

In my opinion, this is the best Search and Product Filter app.
Before deciding on Cloud Search & Product Filter, we compared several other apps as well, and evaluated all based on functions, capabilities and price. They either didn't have the functions we needed, or were too expensive. Eventually we decided to work with Cloud Search & Product Filter for our website and never looked back. It has all the functions we need, looks great and the price is very reasonable for what we get in return.
In addition, every time we contact them we get outstanding support from their support team.

lustralluxury
United States
3 months using the app
April 18, 2024

Mixed Feelings on Utility and Pricing

The app is equipped with a range of useful features that potentially enhance user experience and operational efficiency. However, the actual impact on convenience and conversion rates remains under evaluation, as we are still determining how these features translate into tangible benefits. On the downside, the app is relatively expensive compared to its competitors. Recent price increases have further diminished its attractiveness, making it a less viable option for those seeking cost-effective solutions.

Homeomart
India
About 3 years using the app
NP Apps replied April 22, 2024

Thank you for sharing your review. We need to correct several inaccuracies regarding our "Cloud Search & Product Filter" app:

– Pricing: Your statement about our app's pricing being higher than others is incorrect. We compared the top eight paid search apps in the "Navigation and Search Apps" category on the App Store, and our app is more affordable than all competitors.

– Price Increases: You've mentioned multiple price increases, but this is not correct. We've had one price increase in several years, and it was by just $2. Additionally, this adjustment reflects not only inflation but also the ongoing enhancements and new features that increase the app's value. Furthermore, you were grandfathered at the old rate for several months, which wasn't acknowledged in your review.


We pride ourselves on providing excellent support and a valuable app at a fair price. If you have legitimate concerns, feel free to reach out to our support team. We're here to assist.

Regards.

April 17, 2024

I would highly recommend this app for adding collection filters and updating the search page. We have 1000s of skus with multiple tags and hidden collections so we appreciate being able to choose what options become filters and which can be hidden. We had a few issues with design and customization which the team was able to quickly help with and fix. Highly recommend! Thank you!

Samira 13
United States
2 months using the app
April 18, 2024

I want to admit that this is one of the apps where I received the best service in Shopify. They answer quickly, fix everything and are always available! Besides that it is excellent for filters, thank you very much

Volver
Israel
5 months using the app
April 19, 2024

We have been a customer for about a year now, great app, never had any glitches. customer support replies fast and helps with custom work. highly recommend.

Plebs en Snobs
Netherlands
7 months using the app
April 17, 2024

Absolutely fantastic service. Nikita is incredibly helpful, and the responses are so quick it makes life a lot easier!

The Worm that Turned
United Kingdom
About 4 years using the app
March 14, 2024

This app works great both for filtering and for searching. So many filtering apps have a limit on how many metafields can be used, I have tried a lot of filtering apps. If this app does have a limit on how many metafields you can use for filtering, I have not found it. Also, the team is really responsive when you need help.

Kesper Supply
United States
About 2 months using the app
March 25, 2024

First, I must say that this app actually works as designed. It is easy to use and it is all I needed for filtering my store products. The support team is superb! Nikita is amazing and super fast to assist and even demonstrate how to do certain tasks. I recommend this to everyone! Worth every bit of it.

OPS Parts
United States
About 1 month using the app
January 31, 2024

We use this app on two of our websites. The app works great for both search results and product filters. And, the customer service is the BEST! Nikita worked diligently and quickly in replacing our search and collection filters with the filters generated by their app. He integrated these into both website themes and they look and function superbly. I highly recommend this app and company!

Spill 911 Inc.
United States
9 months using the app
April 6, 2024

Fast accurate responses when something is not working as expected.

Alice's Wonderland, Inc.
United States
About 3 years using the app