Reviews (746)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this app for improving customer experience by enabling efficient product searches and filtering, even for large inventories up to 20,000 products. It offers customizable features such as label options and filter management, and supports filtering by tags and metafields. The app is noted for its speed and the support team, particularly Nikita, is praised for quick and effective service, often resolving issues within 24 hours. Continuous updates based on merchant feedback, including weekly insights on top searches, further enhance its utility in inventory and marketing strategies.
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Mixed Feelings on Utility and Pricing
The app is equipped with a range of useful features that potentially enhance user experience and operational efficiency. However, the actual impact on convenience and conversion rates remains under evaluation, as we are still determining how these features translate into tangible benefits. On the downside, the app is relatively expensive compared to its competitors. Recent price increases have further diminished its attractiveness, making it a less viable option for those seeking cost-effective solutions.
Thank you for sharing your review. We need to correct several inaccuracies regarding our "Cloud Search & Product Filter" app:
– Pricing: Your statement about our app's pricing being higher than others is incorrect. We compared the top eight paid search apps in the "Navigation and Search Apps" category on the App Store, and our app is more affordable than all competitors.
– Price Increases: You've mentioned multiple price increases, but this is not correct. We've had one price increase in several years, and it was by just $2. Additionally, this adjustment reflects not only inflation but also the ongoing enhancements and new features that increase the app's value. Furthermore, you were grandfathered at the old rate for several months, which wasn't acknowledged in your review.
We pride ourselves on providing excellent support and a valuable app at a fair price. If you have legitimate concerns, feel free to reach out to our support team. We're here to assist.
Regards.
I would highly recommend this app for adding collection filters and updating the search page. We have 1000s of skus with multiple tags and hidden collections so we appreciate being able to choose what options become filters and which can be hidden. We had a few issues with design and customization which the team was able to quickly help with and fix. Highly recommend! Thank you!
I want to admit that this is one of the apps where I received the best service in Shopify. They answer quickly, fix everything and are always available! Besides that it is excellent for filters, thank you very much
We have been a customer for about a year now, great app, never had any glitches. customer support replies fast and helps with custom work. highly recommend.
Absolutely fantastic service. Nikita is incredibly helpful, and the responses are so quick it makes life a lot easier!
Ik gebruik de app nu bijna 2 weken en werkt heel goed. Wij hebben veel producten en collecties maar ook veel informatie pagina's. Deze worden bij een zoekwoord alle getoond. Ik heb lang gezocht omdat alle zoekapps de opmaak van de website aanpast en dat is iets wat ik niet wenselijk vond. Je kunt de lay-out handig aanpassen met kleuren en stijlen waardoor het helemaal je eigen stijl blijft. Naar mijn mening is dit een toegevoegde waarde voor je website zeker als je met veel producten collecties en pagina's werkt. De support afdeling is vriendelijk deskundig en vooral snel met antwoorden en oplossen. Kortom ik raad deze app al is deze niet heel goedkoop zeker aan
This app works great both for filtering and for searching. So many filtering apps have a limit on how many metafields can be used, I have tried a lot of filtering apps. If this app does have a limit on how many metafields you can use for filtering, I have not found it. Also, the team is really responsive when you need help.
We have been using this app for a month now and love it. Customers are saying they are finding what they are looking for much faster and easier.
We use this app on two of our websites. The app works great for both search results and product filters. And, the customer service is the BEST! Nikita worked diligently and quickly in replacing our search and collection filters with the filters generated by their app. He integrated these into both website themes and they look and function superbly. I highly recommend this app and company!
Best app for search and filters. Easy to use and great customer service and affordable! Thank you :)