Overall rating
4.9
Counts per rating level
  • 96% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its robust filtering functionality, ability to handle large product collections, and enhancement of website search. It's praised for its user-friendly interface, intuitive navigation, and customization capabilities, making it ideal for multilingual stores and specific business needs. The search analytics feature is highlighted as beneficial for understanding customer needs. The app's performance is reliable, even with large SKU numbers. Many merchants commend the quick, responsive customer support that assists with customizations and technical issues.

February 6, 2024

Very useful app - and extremely good and competent customer service! They were responsive and able to customize the search functionality to our purpose within a few hours. We just started using the app and I love the presentation of the search results and the speediness of the app!

Önling
Denmark
August 31, 2023

This app is so amazing. I had been looking for something like this to install, especially with the collection filters without messing up my theme. I didn't know how to install some things and the customer support was amazing and helped me out tremendously very quickly. I love the simplicity and how well it integrates with my store. This app saved me a lot of headaches from previous apps. Looks amazing with my store, great app.

Purchaser Palace
United States
13 days using the app
August 25, 2023

I like this App , the best fit for me it is the flexibility to the Search Bar at any page ...even home page or custom designed pages .... support was amazing and followup my case until fixed ....thank you and keep it up

Dubai Properties from PREMIER HEIGHTS
United Arab Emirates
8 months using the app
April 25, 2023

Really helpful app as the search analytics allow me to see what my customers want that i'm not providing. Customer service is brilliant too. Quick email replies and helpful in sorting any issues i've had! Thanks!

The Cookie Stamp Co
United Kingdom
Almost 2 years using the app
May 30, 2023

Even though we needed help for first time in years the Cloudsearch team reacted promptly! Thanks again for acting quickly when it is needed.

POC Sports
Sweden
Over 2 years using the app
February 20, 2024

Astonishing service. These guys really care about their customers.

Piano Luigi
Germany
March 18, 2024

Awesome app and super easy to integrate. Nikita is very responsive and able to help us on minor fixes. Highly recommend this app!

Running Lab Singapore
Singapore
September 6, 2023

Great app, and even better support. Can't rate Nikita highly enough for the support he's provided getting the app up and running for both of our stores.

COMMITEQ®
United Kingdom
14 days using the app
May 29, 2023

Super fast response and helped with a quick turnaround. Would highly recommend the app for its features and ease of use. Plus the support alone is fantastic. They helped me on a holiday weekend.

Opal and Olive
United States
Almost 2 years using the app
Edited April 21, 2023

Wonderful app, truly helpful to allow customers to find what they're seeking easily!!! I really LOVE this app, a LOT.... ONLY hiccup I have is the results of the search sometimes report on the searched item too quickly and breaks it up into unnecessary pieces...... To illustrate, imagine the search term is "pantaloons".... I will have a big list of "zero search results" for the following results: "pan" "pant" "panta" "pantal" "pantalo" "pantaloo" and "pantaloon".... instead of the actual searched term of JUST "pantaloons"..... It's almost as if the search itself is pulling the word too quickly and adding it to the list of no-results, when someone isn't even done typing it out. Even then, this app is still amazing.

Fancy Brass Co
United States
Over 1 year using the app