Reviews (750)

Overall rating
4.9
Counts per rating level
  • 95% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its advanced search and filtering capabilities, especially useful for stores with large inventories. It integrates well with various themes and allows customization of filters and search exclusions. The app is praised for its reliability and the effectiveness of its search analytics. Customer support, particularly from a team member named Nikita, is frequently highlighted for its quick and helpful service, enhancing both site functionality and the shopping experience.

November 27, 2023

This app does exactly as it says and only requires permissions that it needs to carry out its job. We wanted to add some more fields to the search index and Nikita gave us some outstanding support getting that across the line.

Pure Science Ltd
New Zealand
3 months using the app
February 21, 2024

This app works SO well. It is much simpler than competing apps in that it doesn't overtake your collections, but simply works within them. The support is unparalleled - with Nikita helping me through every step of getting us up and running. He was quick to reply, knowledgeable, and definitely went above and beyond to make sure we were in great shape! 10/10 recommend!

Love that Bag etc - Preowned Designer Fashions
Canada
22 days using the app
April 25, 2024

A very useful and efficient App. Excellent and very fast customer service. I recommend it.

Woodeex
Israel
About 2 months using the app
March 27, 2024

I would definitely recommend this app. Very helpful and powerful search tool for our customers making the purchase experience much easier and increasing the sales. Great customer support, they developed a bespoken change just for our site. Thank you!

La Marqueza Hats®️
United Kingdom
5 days using the app
March 22, 2024

I am thrilled with the incredibly efficient and swift assistance we received from Nikita. We had been struggling with an issue caused by another app "Search and Discovery," where our filters would automatically refresh every time a customer selected a size, greatly frustrating our customers. This app resolved the issue immediately. When I reached out for further assistance, I received a prompt response within 2 minutes. It's truly effective, and I have no doubt that our customers will greatly appreciate this solution. Highly recommended!

Røde Kors Genbrug
Denmark
3 days using the app
March 18, 2024

Awesome app and super easy to integrate. Nikita is very responsive and able to help us on minor fixes. Highly recommend this app!

Running Lab Singapore
Singapore
5 months using the app
March 25, 2024

Thank you so much for this great support - this app helps a lot and support is great.

wash+dry
Austria
9 months using the app
December 4, 2023

I'm delighted. I needed the search to work with product metafields, and this app delivered. Although not out of the box (as of today) - you need to contact their support to enable the specific metafields on their end.

Plantique
Poland
About 1 month using the app
November 28, 2023

This app is user-friendly and quite helpful. Their customer support team is awesome, too.

Red Bull Ampol Racing Official Team Store
Australia
4 months using the app
April 11, 2024

Still in the early stage of testing the app out on our website (hence the 4 stars) however the team at Cloud Search have been very helpful so far.

FIRST SIN | Jewellery
Australia
7 days using the app