Reviews (75)

Overall rating
3.7
Counts per rating level
  • 71% of ratings are 5 stars
  • 9% of ratings are 4 stars
  • 5% of ratings are 3 stars
  • 5% of ratings are 2 stars
  • 9% of ratings are 1 stars
Edited September 16, 2022

Contrado has worked hard at improving processes and customer service, therefore I am changing my feedback from 3 to 5 stars. Keep in mind that the clothes run small fir the North American market. Quality is excellent.

Fine Art by Ane
United States
Over 1 year using the app
Contrado replied April 27, 2022

Thank you for your review. Thank you for noticing the quality of our products, clothes especially. We hand-made all items from our own factory in London so we really take ...

December 26, 2021

This company is simply amazing!! A client recently ordered a bathrobe on the 22nd of December late in the afternoon and the client had their item, in Switzerland, before lunchtime on the 24th of December!!!! Less than a day and a half from order to delivery!!! This is almost some type of time travelling wizardry!!! How is this even possible? The product quality is absolutely exquisite, and I have ...

Future Is Retro
Australia
Over 1 year using the app
Contrado replied January 17, 2022

Thank you for your review. We are thrilled by your feedback. This is exactly the message we would love our current, former and future customers to see. Thank you again. Dot ...

September 11, 2021

Contrado have a very good selection of very well made products, and issues I have had the customer service have been very quick and helpful to solve all problems. I've been very pleased with Contrado.

Topnique
United Kingdom
Over 1 year using the app
Contrado replied September 20, 2021

Thank you for your review, we are very glad you love our products, and service. Do not hesitate to get in touch again whenever you need. We will happily help out.

August 24, 2022

Just wanted to say thank you so much to the Contrado team for helping me get through this first order in terms of fixing a small hiccup that occurred. I was so nervous about it, but their customer service rep, Deepa, definitely eased my mind and reassured me that their team would handle the situation promptly. And of course, they did just that. I'm so excited to be working with Contrado in ...

Malbrough Apparel
United States
Over 1 year using the app
Contrado replied September 7, 2022

Thank you for your kind words. We are very happy to be part of your artistic journey and excited as well to see what the future holds. Keep reaching out to Deepa or the team ...

January 13, 2022

Contrado has great quality products, fantastic customer service and are constantly finding better ways to make and help creators sell their product. Their new integrations with Shopify really helps make sales seamless while offering customers options to choose exactly what they want.

Sean Martorana
United States
Over 1 year using the app
Contrado replied January 17, 2022

Thank you for your feedback. It means a lot. Do not hesitate to reach out if you need anything.

November 15, 2021

Easy to design the products, large selection, attractive products and modern printing technology. I had problems with the configurator, it was helped quickly and friendly (amazing support) - now everything works fine again. The synchronization works perfectly, even with a sale everything works fine.

DWYT Fashion
Switzerland
About 1 year using the app
Contrado replied November 22, 2021

Thank you so much for your review. The team will be delighted to read this. I have transferred to them, and if you face any issue or even have ideas for new features, do not ...

May 31, 2021

You have to order these products, the photos just do not do them any justice! I have ordered quite a few items from contrado and their leather goods and the quality have been second to none. They clearly pay attention to detail and their customer support is on fire!! If you need anything they respond at lightning speed.
Order anything to experience the quality. 100% recommended.

Penelope and Parker
United Kingdom
About 1 year using the app
Contrado replied June 1, 2021

Thank you so much for your feedback and for your comments specifically regarding our leather products. It is heartwarming to read. Our customer service team has already read ...

January 7, 2022

J'avais trouvé Contrado avant qu'ils ne soient sur Shopify, j'avais trouvé leurs produits très interessants. Je leurs avais envoyé un mail pour savoir s'ils allaient intégrer la plateforme?. quelques mois après, à ma surprise j'ai vu qu'ils étaient là... depuis j'utile avec plaisir leur APP, leurs produits sont magiques, impressions parfaites, emballages TOP, livraisons rapide! service clientèle ...

M-EGVA
France
About 1 year using the app
Contrado replied January 17, 2022

Merci pour votre retour qui résume très bien le service que nous souhaitons offrir à nos utilisateurs et clients. Cela nous a pris quelques mois mais nous y sommes arrivés, ...

March 19, 2021

Excellent costumer service, always helping. I've had a few problems only, but every one of them has been fixed fast. Def gonna keep working with this guys!

By Odin's Beard Crafts
United Kingdom
About 1 year using the app
Contrado replied March 22, 2021

Thank you so much for these few words. We aim to be there every step of the way as much as we can. I hope everythign is running smoothly though if there is anything, do get ...

Edited August 24, 2021

8/24/2021
I've updated my review after Contrado's prompt reply. Their team has addressed my log in issue. And they've informed me that they are able to fulfill my customer's bucket hat order. My only concern now is being able to add products. I will update my review when I am successfully able to add products again. Original Review
I'm having two major problems. First, I have been unable to add ...

Objet D'Art
United States
About 1 year using the app
Contrado replied August 24, 2021

Thank you for your review. The team will reach out to you asap. I checked your store and everything is fine and orders can come in. I am confident we will be able to help you ...