Reviews (967)

Overall rating
4.9
Counts per rating level
  • 95% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for boosting sales and increasing average order value through effective cross-sell and upsell strategies. They value the ability to manually select products for recommendations, enhancing control and customization to showcase new and related items. The app is noted for its seamless integration with Shopify themes, stability, and user-friendly setup. Customer support is frequently praised for its responsiveness and effectiveness, with specific commendations for team members like Henry, Carol, Stuart, and Steve.

February 15, 2019

The app is brilliant for increasing average customer spend and conversions. Team are really efficient and helpful too.

Little Valentines
United Kingdom
About 5 years using the app
August 17, 2016

Great app and the support team are extremely helpful! Very quick replying to your queries. Would definitely recommend this app to any other stores. THANK YOU!!!

Everett And Blue
United Kingdom
About 5 years using the app
April 29, 2022

Great app, pretty straight forward and very easy to use.
Excellent customer service as well, very responsive!

Safiyaa London
United Kingdom
About 5 years using the app
Cross Sell replied May 1, 2022

Thanks for your review! We truly appreciate it 😊!

September 5, 2016

Lovely app, very easy to set up. Great customer service had my mobile app layout modified for me within an hour

Winspear Picks
United Kingdom
About 5 years using the app
March 3, 2021

Super easy to use and style! Setup takes merely minutes and you're ready to go. New version that includes quick view is great and expands the customers shopping experience. Love it!

Unwrapped Life
Canada
About 5 years using the app
Cross Sell replied March 18, 2021

Hello, thank you for your feedback, we really appreciate it! :)

Please feel free to reach out to us if you have any questions, we are always happy to help.

Kind regards,
Petra from Cross Sell

March 19, 2017

AWESOME!!! Customer service has been second to none, helping me set this up for my store all the way, taking my suggestions on board and getting it all done extremely FAST! I can already see the benefits of using Cross Sell in my store! Thanks guys you are awesome and so is your app!

Stencibelle
Australia
About 5 years using the app
September 1, 2017

This is an excellent app. It's easy to implement, easy to use, and the new stats make it really easy to see the ROI. Not only that, but the staff have been quick to respond and very helpful anytime we have run into issues. I would highly recommend this to anybody as an excellent up-selling tool.

Sai Infusion Technologies
United States
About 5 years using the app
Edited November 17, 2021

I have been using this app through multiple sites and working well. Once get an issue but support quickly solved the problem. I recommend this app!

Globe Europe
France
Almost 5 years using the app
Cross Sell replied November 26, 2021

🙌 Thanks for your awesome rating!!

February 9, 2017

A lot of Shopify themes include related products but this app gives you the ability to hand pick the products for more control. Customer service is great, I asked a question to change the HTML a bit to match the branding and they answered and fixed very quickly, within 24 hours! Definitely worth the $7 a month.

Jojo Mommy
United States
Almost 5 years using the app
December 25, 2017

A great app; and supported by great, knowledgeable, and happy to hep folk!

thanks Cross Sell Team,
Brandon

Naturals Inc
United States
Almost 5 years using the app