Reviews (967)

Overall rating
4.9
Counts per rating level
  • 95% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for boosting average order value and conversions through effective cross-selling and upselling features. It is praised for its customization options, enhancing shopping experiences by making it easier to find related products. The app is user-friendly and stable, with a support team noted for their responsiveness and helpfulness, particularly during the onboarding process. Long-term users confirm its reliability and sustained performance, leading to immediate increases in sales and customer engagement.

July 27, 2015

Steve and Stu were extremely helpful through out the integration process. Great support, keep it up guys.

Pet A Porter Hk
Hong Kong SAR
7 months using the app
August 19, 2014

The app is just what we needed for our store. The customer support was very fast and the staff at Cross Sell went out of their way to meet our needs. They went above and beyond our expectations.

Carvin Audio
United States
7 months using the app
September 13, 2015

Having installed Cross-Sell in two of my existing Shopify stores, installing the app in a third was a no-brainer. Not only does the app provide a clean and intuitive method of customizing recommended products, the member's dashboard also offers an environment that makes creating and amending those recommendations a fast and efficient process. Well done!

Almost immediately after installing the app, the support staff at Keeping Shop contacted me to make certain the installation had gone smoothly. When I indicated what theme I was using, they didn't hesitate to customize Cross-Sell to blend seamlessly with my store's look and feel. All free of charge!

For the price, this app is money well spent... no matter how you look at it. Thanks again guys! You're ACES in my book.

Roasted Tees
United States
6 months using the app
October 15, 2014

We just installed this app and had so much fun doing it as it was so easy. Great support from the team (Steve), so can't wait now to see the results in increased selling.

TipTop Select
Australia
6 months using the app
October 20, 2015

Phenomenal support, very slick implementation, driving real sales!

Cotopaxi
United States
6 months using the app
August 30, 2015

Who would have guessed that setting up a store could be so much fun! Well, thanks to Cross-Sell, I'm thoroughly enjoying the process of fine-tuning my collections, mixing and matching pieces that truly work well together. Cross-Sell inspires creativity and that's key for an art and decor venue like ours. This is possibly the smartest, most effective cross-sell app on the planet, and for a small monthly fee so boot!

Customer service was phenomenal right from the outset when Stuart configured the app for me, no charge. When my theme's javascript created a small scrolling issue, Stuart and Steve delved into the problem (over the weekend) and promptly resolved it. Wonderful communication, great attention to detail and they both seem genuinely interested in their client's needs. Superb in every way, I highly recommend the Cross-Sell app.

Phoenix Home Garden
Canada
6 months using the app
May 18, 2015

Great apps and outstanding customer service!

Kamal @ fragranceoriginal.com

FragranceOriginal.com
United States
5 months using the app
June 6, 2014

This app is wonderful, and at a very reasonable cost, which certainly will pay for itself in no time at all. I had difficulty with the installation, and Steve came through for me, not to mention that his responsiveness to emails is lightning fast (five stars for that alone, particularly, given the time difference from the West Coast in the U.S. to the U.K.).

Adding cross-sold items to product pages involves only two steps: (a) searching your product by collection or keyword (the latter after a store is live), and (b) clicking Add for the cross-sells to be associated with the product you want them to appear (be sure to uncheck the Shopify default for "Related Items" in Settings for this app to work).

Lastly, Steve said he has new enhancements coming soon, and I cannot wait for those! I appreciated his kindness in working through my brain stalls in such a professional and prompt manner, and cannot wait to see the app's ROI in action.

Personalized and Printed
United States
5 months using the app
April 12, 2015

Cross-Sell is a great app and the support I received from Steve was awesome. He is super helpful and responds quickly to any emails for help. I would definitely recommend the Cross-Sell app.

Bokkie Kids
Australia
5 months using the app
October 14, 2015

Really fantastic customer service!! Simple to use app with great cross promotion. Thank you!

Folkyartcandles
United States
5 months using the app