Cross Sell & Upsell , 945 reviews

Overall rating
Counts per rating level
  • 95% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its user-friendly interface, easy setup, and compatibility with various themes. It's recognized for boosting conversions and sales, with reports of increased average order value. Key features include manual addition of recommendations and add-ons, and suggesting relevant products to enhance customer shopping experience. The app is reliable with fast load times. The support team is responsive and offers customization assistance. The cost is seen as justified by its sales-boosting capabilities and flexibility in marketing priorities.

April 21, 2022

This app is amazing and I think it truly has the potential to boost sales significantly. I've only had the app for a week as of now, but Cross Sell is already getting tons of clicks. Customer service is very responsive and helpful; I needed a way to programmatically set up cross sells, so I reached out to them and got a response in a few hours detailing a very satisfactory method of doing this. I would definitely recommend this to anyone seeking to expand sales and looking for great customer support!

Prime Retreat Products
United States
14 days using the app
Cross Sell replied May 1, 2022

We're glad you're loving our app and our customer service 😊!

Edited June 9, 2020

Overall, this app does great job in providing a customised cross sell option and it keeps developing new features :) Hope it continues to improve on more feature customisation.

Hong Kong SAR
Over 3 years using the app
July 10, 2020

I use the app to set my cross sells. Assigning "hand picked" cross sells in my product page to create "complete the look" in specific styles. Used "global" cross sells in my product page to show best selling items on those styles i did not assign a specific " hand picked" cross sell. As well as showing "global" cross sells in my cart page. The app works very well. The response to my initial set up questions where dealt with fast and efficiently. Other issues or questions I had after setting up where met with the same quick attention and care. I am impressed with the response and help I received.

Morena Studio
United States
Almost 3 years using the app
November 18, 2021

Has increased aov and overall revenue for us. Support team is fast, responsive, and knows what they're doing.

United States
2 months using the app
Cross Sell replied November 26, 2021

We appreciate you taking the time to do this for us! It means a lot to us!!!

Edited June 30, 2021

This app works very well and we have been very satisfied with all of the cross sales we have garnered. The company has been helpful with minor changes to the layout too. Very happy.

Ferrules Direct
United States
7 months using the app
Cross Sell replied June 10, 2021

Thank you so much for your feedback, we appreciate it! :)

Please feel free to reach out to us anytime when you have a question, we are always happy to help.

Kind regards,

Edited January 6, 2021

This app provides a strong return and the service is best in class. We almost 2X our AOV with Cross Sell orders. This app gives a ton of flexibility in where you want your cross-sell to show up and how often you want it to show up.................................................

United States
About 1 year using the app
Cross Sell replied January 7, 2021

Thank you Michael for the feedback, we really appreciate it!

April 6, 2021

Love this app. Easy to use, and brings our 'average order value' up consistently. So easy to keep our website fresh and push the products we need to sell.

9 months using the app
February 26, 2021

Great APP and fantastic customer service - thank you Petra for your fast help implementing our desired changes.

10 months using the app
Cross Sell replied March 1, 2021

Thank you very much for the feedback! Let us know if you need any other customizations, we are always happy to help.

August 27, 2021

This is a great app with a really responsive support team. Makes it really easy to add cross sells and upsell popups to your store, and super intuitive to use – we love it!

London Lash UK
United Kingdom
3 months using the app
November 6, 2019

Allows ModSock to suggest different sock styles like we would for customers in our physical store. It works!

United States
Almost 4 years using the app