Reviews (967)

Overall rating
4.9
Counts per rating level
  • 95% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for boosting sales and increasing average order value through effective cross-sell and upsell strategies. They value the ability to manually select products for recommendations, enhancing control and customization to showcase new and related items. The app is noted for its seamless integration with Shopify themes, stability, and user-friendly setup. Customer support is frequently praised for its responsiveness and effectiveness, with specific commendations for team members like Henry, Carol, Stuart, and Steve.

June 28, 2017

Stuart has been great to work with, the app does exactly what I needed it to accomplish on my site.

Ptsllc
United States
About 1 year using the app
June 19, 2013

I cannot say enough good things about this app and in particular the support.
Steve was absolutely fabulous in helping me (well actually he did it all) customise it into a position that suited me better.
Can't wait to start seeing results

sugar and spice crafts
United Kingdom
About 1 year using the app
October 25, 2022

The team help customize the a 2 column display on mobile.. The team promptly did this free of charge. :)

Paris Truck Co
United States
About 1 year using the app
Cross Sell replied October 31, 2022

Thank you for leaving us an awesome review!

October 16, 2014

Fantastic app, which we most definitely recommend, it's very user friendly and exactly what we needed, once installed we got it set up in no time and the support is excellent too! 5 star app.

Lombres
United Kingdom
About 1 year using the app
November 14, 2014

A belated review for this app which we actually installed at the launch of our shopify gallery back in August 2013!. At that stage the app certainly delivered exactly what we needed it to - present alternative sizes and colours of our bespoke artworks - but it did take hours to for us to set that up for every single product. Steve both solicited and clearly listened to our feedback and has made significant changes to the back end. Adding cross sells to new items takes only a fraction of the time it used. Nice work.

Signarture
Australia
About 1 year using the app
January 25, 2022

Have been using Cross Sell & Cart Upsell for quite a long time. Great support and service, thank you!

DoorCorner.com
United States
About 1 year using the app
Cross Sell replied February 3, 2022

Thank you for your amazing review! We are happy to have been of service, and to know that you are loving our product!

March 31, 2015

Great Application that puts you in control of Related Items and does what it should.

Support was also great in tuning the images to fit my theme. Great job.

Gadgitech ME Levant
Lebanon
About 1 year using the app
August 2, 2017

Amazing App, amazing support and amazing price. Cannot recommend the company enough nor the extra sales gained through the use of this vital app.

Elimile
United Kingdom
About 1 year using the app
Edited January 6, 2021

This app provides a strong return and the service is best in class. We almost 2X our AOV with Cross Sell orders. This app gives a ton of flexibility in where you want your cross-sell to show up and how often you want it to show up.................................................

LA LA LEAF
United States
About 1 year using the app
Cross Sell replied January 7, 2021

Thank you Michael for the feedback, we really appreciate it!

Edited November 19, 2014

Great app that does exactly what it is supposed to! Great functionality especially if you don't want an algorithm based product recommendation. I guess you could have two reasons for this:

1. you have a small number of products - then this is great as it is awesome value for money app or

2. you have complex products (we sell a couple of thousand Vitamins) and you don't trust the algorithms to recommend sensible products to your customers...

This works like a charm for us and integrates nicely and elegantly into our website - no one would notice its an app!!!

Great developer and customer service too as we enquired about some custom dev work and he was fair enough to recommend a different easier route!!!!

Added a month later: Just wanted to point out how awesome the customer service is - we found a problem with this apps interactions with another app and Steve fixed it overnight for free - although we are probably the only shop using both apps...

Thanks,
Valerian
Lifestyle Labs

Lifestyle Labs - Vitamins, Minerals and Supplements
United Kingdom
About 1 year using the app