Reviews (967)

Overall rating
4.9
Counts per rating level
  • 95% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for boosting sales and increasing average order value through effective cross-sell and upsell strategies. They value the ability to manually select products for recommendations, enhancing control and customization to showcase new and related items. The app is noted for its seamless integration with Shopify themes, stability, and user-friendly setup. Customer support is frequently praised for its responsiveness and effectiveness, with specific commendations for team members like Henry, Carol, Stuart, and Steve.

October 20, 2017

Get app and also amazing support.

Home Elegant
United States
9 months using the app
October 12, 2017

We wanted to incorporate this app into our site and were having difficulty doing it ourselves. We contacted support, and within a couple hours they had resolved the issue, and worked to make it look exactly as we wanted it! Thanks for the great support!

Zappore
Belgium
9 months using the app
October 20, 2014

This was easy to install but Steve made it look even better by making it slide just like my other product rows.
The support is great and the app is clean easy and does the job you want. The option to be able to pick the cross sells is great
Love it !

mzube the world of wonderful gift ideas
United Kingdom
8 months using the app
December 9, 2020

Cross Sell is a great app to increase cross-sales and improve the user experience of the customer's purchase process. We highly recommend this app, in addition to their fantastic customer service, they respond very quickly to solve any problems you may have with the implementation and they are very kind.

Raw Apothecary MX
Mexico
8 months using the app
Cross Sell replied December 14, 2020

Thank you for your review and feedback. Happy we were able to help out and if you ever have any questions in the future, just get in touch!

July 2, 2018

AMAZING SERVICE!! They went above and beyond to help make sure their app was just the way we wanted it on our website and they even made some really great additional tips to consider for our Shopify website. SUPER grateful for their help! The app itself is great too. Very visually appealing and has already had an impact on upselling to our customers!

Zup Boards
United States
8 months using the app
October 31, 2017

Awesome app! Has helped me generate additional sales.

My Bed Covers
United States
8 months using the app
September 17, 2015

Love this app and super customer service! Had a few issues after installation and Stuart was onto it super fast. They even did a free customisation when they realised the issue was more complicated and was going to take a few days to fix. Cross Sell looks great in my store and so easy to use.

Rock Ribbons Eco Gifts
Australia
8 months using the app
April 6, 2017

The app works as intended (great) and the support is just perfect. Use it!

Runtime Nutrition
Germany
8 months using the app
Edited April 18, 2017

What a great app. Easily makes cross selling on site a solved problem. Customer support is the BEST I have ever had for a Shopify App. Highly recommend!

Desk Jockey
United States
8 months using the app
March 27, 2019

Easy to implement related products/cross-selling app! Had a few questions of the team and they replied quickly and professionally, willing to listen and also willing to take suggestions. Definitely recommend this plug-in!

Sealcoating.com
United States
8 months using the app