Overall rating
4.9
Counts per rating level
  • 96% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its user-friendly interface, immediate sales impact, and ability to boost average order value. They commend its smooth operation, customization options, and effectiveness from day one. The customer service, especially Carol and Henry, is praised for quick responses and efficient problem-solving. The team's expertise and readiness to adjust to merchant needs are also valued. The app is seen as a key tool for enhancing the shopping experience and increasing sales.

May 20, 2020

Loving this app! I had some initial issues with the install, but the team got me up and running in a few hours. This app will definitely help us to maximise our add on sales. Also the way you can permanently cross link products is very useful. Highly recommend you watch their video guides.

The Dress Shop London
United Kingdom
2 months using the app
December 1, 2017

Thank yo so much, both for all your help and for having an amazing app that has already given a lot more sales. 5+

Latlong No
Norway
2 months using the app
February 27, 2017

We can live no long without this app. The best cross-sell app we know and the best and fastest support!

Lojasmayans
Brazil
About 2 months using the app
March 31, 2017

This is one of the cleanest, easiest apps we have used. We have a store with over 10,000 products, and we needed a quick way to manually choose which products we wanted displayed as cross sells on every one of our products.

Fortunately, they had just released a beta trial of a feature allowing you to select a bunch of products and link them so that all those selected products become cross-sells for each other. HUGE time saver for us.

On top of that, they have incredible customer service. They are more than willing to jump in to your store and tweak their app however you might need, and help come up with solutions that might make the app work for your particular needs.

Highly recommend!

Collegeswag
United States
About 2 months using the app
January 22, 2016

Great app!!!! Great service!!!!! Gives you the ability to select related items for each product in your inventory which is exactly what we needed. Communication with the developer was great when we needed a few changes made. The price is well worth it as well!! Do yourself a favor and get this app now!

Trailcampro Demo
United States
About 2 months using the app
Edited March 8, 2023

Cross sell team are very helpful, although sometimes the time difference make the response slightly delay but otherwise very responsive. Apps are not the easiest to use, but it deliver the purpose that our store is looking for. The selling conversion is also higher than expected. Recommended.

Kailee P. Inc.
United States
About 2 months using the app
Cross Sell replied March 9, 2023

Thank you very much, Kailee!! We appreciate your feedback and know that we are working to simplify the app to make it more intuitive and easier to use.

Great to hear that Cross Sell & Upsell is helping with your conversions! 🚀

April 17, 2017

Incredibly awesome experience! Cross-Sell App Team is really amazing! Thank you!

Evergreen Hobby
United States
About 2 months using the app
January 5, 2017

Works just like expected. Support is great, super responsive and very helpful.

My Happy Vibes
United States
About 2 months using the app
March 8, 2016

Excellent technical support and just the kind of customization we needed. We've been very happy with the app.

Nantucket Looms Development
United States
About 2 months using the app
February 4, 2016

Another awesome app here on Shopify. Outstanding support as well. Thanks!

Red Rocket Hobby Shop
United States
About 2 months using the app