Reviews (967)

Overall rating
4.9
Counts per rating level
  • 95% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for boosting sales and increasing average order value through effective cross-sell and upsell strategies. They value the ability to manually select products for recommendations, enhancing control and customization to showcase new and related items. The app is noted for its seamless integration with Shopify themes, stability, and user-friendly setup. Customer support is frequently praised for its responsiveness and effectiveness, with specific commendations for team members like Henry, Carol, Stuart, and Steve.

February 27, 2017

We can live no long without this app. The best cross-sell app we know and the best and fastest support!

Lojasmayans
Brazil
About 2 months using the app
March 31, 2017

This is one of the cleanest, easiest apps we have used. We have a store with over 10,000 products, and we needed a quick way to manually choose which products we wanted displayed as cross sells on every one of our products.

Fortunately, they had just released a beta trial of a feature allowing you to select a bunch of products and link them so that all those selected products become cross-sells for each other. HUGE time saver for us.

On top of that, they have incredible customer service. They are more than willing to jump in to your store and tweak their app however you might need, and help come up with solutions that might make the app work for your particular needs.

Highly recommend!

Collegeswag
United States
About 2 months using the app
January 22, 2016

Great app!!!! Great service!!!!! Gives you the ability to select related items for each product in your inventory which is exactly what we needed. Communication with the developer was great when we needed a few changes made. The price is well worth it as well!! Do yourself a favor and get this app now!

Trailcampro Demo
United States
About 2 months using the app
Edited March 8, 2023

Cross sell team are very helpful, although sometimes the time difference make the response slightly delay but otherwise very responsive. Apps are not the easiest to use, but it deliver the purpose that our store is looking for. The selling conversion is also higher than expected. Recommended.

Kailee P. Inc.
United States
About 2 months using the app
Cross Sell replied March 9, 2023

Thank you very much, Kailee!! We appreciate your feedback and know that we are working to simplify the app to make it more intuitive and easier to use.

Great to hear that Cross Sell & Upsell is helping with your conversions! 🚀

April 17, 2017

Incredibly awesome experience! Cross-Sell App Team is really amazing! Thank you!

Evergreen Hobby
United States
About 2 months using the app
January 5, 2017

Works just like expected. Support is great, super responsive and very helpful.

My Happy Vibes
United States
About 2 months using the app
March 8, 2016

Excellent technical support and just the kind of customization we needed. We've been very happy with the app.

Nantucket Looms Development
United States
About 2 months using the app
February 4, 2016

Another awesome app here on Shopify. Outstanding support as well. Thanks!

Red Rocket Hobby Shop
United States
About 2 months using the app
April 5, 2016

Stuart from Cross-Sell has been nothing short of amazing! He has tweaked and retweaked my app to exactly what I wanted without hesitation! These guys are super responsive and will install and customize your app for you! That was a lifesaver and a huge selling point for using their app over the others! Thanks Stuart!!!!

Roni Taylor Fit
United States
About 2 months using the app
June 28, 2016

Awesome support! They help me edit and install the cross sell section on my theme. Great job.

Outdoorfactors
United States
About 2 months using the app