Reviews (967)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this app for boosting sales and increasing average order value through effective cross-sell and upsell strategies. They value the ability to manually select products for recommendations, enhancing control and customization to showcase new and related items. The app is noted for its seamless integration with Shopify themes, stability, and user-friendly setup. Customer support is frequently praised for its responsiveness and effectiveness, with specific commendations for team members like Henry, Carol, Stuart, and Steve.
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For years without issue, I was using the cross-sell app (https://apps.shopify.com/cross-sell). However, today Petra contacted me saying the app needed an upgrade. Silly me for giving the OK to them during my peak hours of the day because now my customers cannot add items which were linked via cross sell to their carts. I have reached out to cross sell and they have no clue how to revert their changes. Therefore, I deleted their app and all my cross sells. If you are using their product, make sure you check your cross-sell products after they make their upgrade..
Hello Marc,
we are very sorry the issue happened to you exactly at the time we finished upgrading you to the latest version of Cross Sell. However, as a part of the upgrade, we tested the Upsell pop-up, which is triggered after you click on the "Add to Cart" button and that was working just fine. When you reached back to us asking to revert the changes, we reverted all of the changes immediately.
Kind regards,
Petra
We are new to shopify and the help from stuart has been amazing and he has been very patient - would highly recommend them and them and the app https://www.cosmetics4uonline.co.uk
Absolutely brilliant communication to set up the app and customise it to where I wanted it on my pages and looking right. Highly recommend.
By far the best APP I've come across. Easy to install, intuitive dashboard, and excellent support. I wish they all came this way. Related items are so important for conversion and this APP made quite an impression with me. I highly recommend.
Amazing app, very helpfull and the support is very good!
The support I received really went above and beyond my expectations. Not only were they quick to reply to my messages and take action, but very clear and open to my requests. I don't normally leave reviews but this one truly deserved it. Looking forward to seeing what more they have in store in future.
I have gone thru many apps that say they are cross sell, this app was the only one that was a true cross sell app, A to BCD, and B to ACD, all with the click of 1 button. The service that was provided was outstanding, fulfill my needs and requirements in hours instead of days. Thank you for your quick response, much appreciated. Vince
Thank you for review, Vince! It's truly our pleasure to support our users. We are always here to help! 🤝
Does what we want. Great support. Good price.
Great app that does exactly what it says! Very responsive team that spent some time making sure the integration for our site was flawless. Great help from Stuart, would highly recommend!
Their team is super responsive. We requested an installation on Saturday morning and it was installed by Saturday morning!
The app is easy to use and works perfectly as advertised. The linked product functionality is a huge time saver.
I'm looking forward to the reporting functionality when it becomes available.