Reviews (967)

Overall rating
4.9
Counts per rating level
  • 95% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for boosting sales and increasing average order value through effective cross-sell and upsell strategies. They value the ability to manually select products for recommendations, enhancing control and customization to showcase new and related items. The app is noted for its seamless integration with Shopify themes, stability, and user-friendly setup. Customer support is frequently praised for its responsiveness and effectiveness, with specific commendations for team members like Henry, Carol, Stuart, and Steve.

November 22, 2023

Over the past year, I dedicated myself to developing my Shopify store and personally integrating various apps. The process of selecting the right app and ensuring seamless compatibility among them can be bewildering. It's a challenge to find an app whose team not only comprehends your needs but also communicates effectively. Fortunately, I stumbled upon Cross Sell, and I must say, they truly understand their users!

What sets them apart is their team's expertise, not just in grasping your requirements but also in making the necessary adjustments. They patiently discussed the app's capabilities and limitations, ensuring I was well-informed. Unlike many others, they are responsive and attentive to my needs, maintaining a professional interface while offering extensive customization options. Whenever I require further tailoring, they're readily available.

I can't recommend them enough. They're more than just an app; they're an integral part of your team, dedicated partners who genuinely care about your success.

Yonder
United States
About 1 month using the app
Cross Sell replied November 24, 2023

Thank you so much for your incredibly kind and insightful review! 🌟
We're thrilled to hear about your positive experience with our team.

Your words about us being more than just an app and serving as dedicated partners mean the world to us. We genuinely care about your success, and we're honored to be an integral part of your team.

If there's anything more we can do for you or if you have any further customization needs, please don't hesitate to reach out.

Thanks again for your trust and recommendation. We're grateful to have you as part of our community! 🚀

December 2, 2014

Fantastic app. Steve (app owner) was hugely helpful in ensuring we had a fully integrated cross-sell on our site. The app is proving to be a godsend and I would recommend anyone serious about delivering targeted cross sell products through their site to use this app.

ufurnishme
United Kingdom
About 1 month using the app
September 12, 2020

good service thank you good service thank you
good service thank you good service thank you
recommend

Kawaiifashion
China
About 1 month using the app
September 5, 2023

Outstanding, quick and professional support. I had a slight problem with the settings, and something went wrong with the theme, and Carol from the support team helped me in no time. She escalated it to the technical team, and they made it work.
The app itself is pretty good started to generate more conversions since day one.

סקיני פסטה
Israel
About 1 month using the app
Cross Sell replied September 6, 2023

Thank you for your awesome feedback! 😊 We're really happy to hear that our support could help you out quickly.

It's fantastic that our app is already boosting your conversions! If you ever need more help or just want to chat, we're here for you. Cheers to your success! 🚀

December 14, 2016

Stuart is awesome! I requested a customization on the debut theme late at night and he finished it in minutes. Top notch! I love the app and the great customer service. This is the app that you want! Accept no substitutes.

Land Lake Sky
United States
About 1 month using the app
April 30, 2017

Fast support and app very easy to use. I'm very satisfied!

Straik Store
Cyprus
About 1 month using the app
April 9, 2013

Cross-Sell was very simple to use and gave me the ability to associate cross selling products manually with related products via an easy to use interface. Great for matching items from different collections. Team is also willing to tailor the look and feel of the cross-sell items to match your site. Very useful and affordable. Only small bemol, it is necessary to dedicate a bit of time to match all the items...

Avanaa.com
France
About 1 month using the app
February 16, 2023

Great app and exceptional service. We are looking forward to seeing what else we can do as we explore the app further. Highly recommended!!!

Cactus Creek Shop
United States
About 1 month using the app
Cross Sell replied February 17, 2023

Thank you for your review! We are super excited to have your store joining the Cross Sell family.

February 23, 2017

Really love this app. I just started using it, therefore I'm not sure what the impact will be, but it's super easy to use. Thanks!

The Traveling Junkie Shop
United States
About 1 month using the app
November 16, 2015

Great App! Stuart was incredibly helpful and quick to integrate the app into our store front.Highly recommend.

www.thevanitystore.ca

The Vanity Store
Canada
30 days using the app