Overall rating
4.9
Counts per rating level
  • 96% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for boosting sales and average order value through its user-friendly cross-selling and upselling features. They value the ability to manually select suggested items for a personalized strategy. The customer service and tech support teams are praised for their quick and efficient problem-solving. The app offers extensive customization, integrates well with various themes, and features a "Reciprocal" option for easy cross-sell setup. It's also recognized for its fast load times and ability to enhance conversion rates.

June 11, 2021

Extremely appreciate the Cross Sell Support team and the app! We have gone through a pretty complicated challenge. They stuck with me the entire time. Quick responses, quick actions, open to help and do what they can to make it work. Definitely would recommend them for sure!

Choose Your Attitude
United States
27 days using the app
Cross Sell replied June 14, 2021

Thank you for your feedback, we appreciate it. We are very happy all the issues have been solved and you can enjoy Cross Sell app fully :)

Kind regards,
Petra from Cross Sell

September 13, 2016

Easy to use App. Good customer Service.

Rexel 2
United Kingdom
26 days using the app
August 16, 2016

Very easy to use and the customization is done quickly and matches the look of our store well!

Karat Patch Inc
United States
26 days using the app
June 8, 2022

It is a nice app and works well but they have a crazy pay-per-click pricing policy for upsells. They priced themselves out of the running and we found another app just as good for a set price.

Engel Coolers
United States
About 2 years using the app
Cross Sell replied June 8, 2022

Hey there, thanks for your review! I'm sorry to hear that you weren't pleased with our clicks quota. If you were on our deprecated Lite plan with a total of 1,000 assigned clicks, then I could offer you a 30% discount if you're willing to upgrade to our StartUp plan. You'd be paying the same price for a total of 2,500 clicks.

Let me know if you're interested!

November 27, 2016

Great app very easy to use, awesome customer support by Stuart Jones he was phenomenal with helping setting up my site. This app is everything I need, thanks cross-sell.

Teeplex City
United States
25 days using the app
October 2, 2017

Excelente App, me atenderam quando precisei, Recomendo:)

Kaway Store
Brazil
25 days using the app
July 8, 2016

Had a few questions getting set up and Cross-Sell helped our right away! We are up and running and love the idea of targeted items. The app is well priced and easy to get going. A request is to be able to set default cross sells by category or tags.

Swing Design
United States
24 days using the app
April 20, 2017

Very easy to use! Great product.

Custom Newell Posts
Canada
24 days using the app
August 28, 2017

Great support. Best app! - Check it on my store :)

Melopet
Ireland
21 days using the app
Edited November 19, 2021

Does what we wanted and more. Cross selling is a much needed feature, but to be able to analyse sales through cross selling with this app, is great for visual merchandising and for campaign activity.

D&X London
United Kingdom
21 days using the app
Cross Sell replied November 26, 2021

I am happy that you are loving the app! Thanks for leaving your review, this made my day 😃!!!