Reviews (967)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this app for boosting sales and increasing average order value through effective cross-sell and upsell strategies. They value the ability to manually select products for recommendations, enhancing control and customization to showcase new and related items. The app is noted for its seamless integration with Shopify themes, stability, and user-friendly setup. Customer support is frequently praised for its responsiveness and effectiveness, with specific commendations for team members like Henry, Carol, Stuart, and Steve.
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This app works great. I needed some extra customization to make this app compatible with some of my products that are unique and Petra delivered. Big Thanks!
They are willing to help me if I have problems.
Henry and his team are very helpful with the design aspect or any technical issues of their application on our website. It syncs really well with our store, happy to work with them. Recommended 100%
Thank you for this awesome review! We're thrilled that our team could help you with the design and customization of your cross sells, and that it syncs perfectly with your store. 🥳
Easy to use and great customer support!
Great app , they even set it all up for me within half an hour of installing.
Only installed this yesterday and I am already very happy with it. Looks great on the my store, and I am sure it is going to bring in some extra sales. Also great customer service from Stuart!
Firstly, the app does what it says it would do. and is quiet user friendly to use. Looks great as well.
Support however is a bit delayed, had to sent out multiple emails. But they finally acme through.
Overall - Recommended.
Awesome App! Helps a lot to increase sales
Shopify told us this app was causing major issues with our store – we left an honest review and reached out to the developers through shopify. We also left our initial 5 star review visible below in good faith as working with Stuart in 2017 had been amazing and we hadn’t had issues with the app before.
My team and I were rather taken aback by the overall tone of the emails we received from Josh regarding ‘customers qualms’ when referring to our major issue, but we tried to put it down to his own frustration with Shopify itself.
Shopify now believes the app is not at fault.
As clients we have little to go on other than what Shopify tells us.
We have always loved the app – that is why we didn’t uninstall it as the guru had initially urged us to. We are however very disappointed with how this extremely frustrating situation was handled by Cross Sell’s customer service when communicating directly with us. Their frustration should have been directed at Shopify who named their app the issue rather than us, the customer.
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5 star review
Stuart went above and beyond - i have a custom theme that many people tell me stops integrations of apps but oh no Stuart got it working - tried multiple layouts until we found the one that worked the best. Amazing customer servers.
Brilliant product - I'm so excited to showcase related products to my clients ... and for the price, wow pretty impressed! I will be a long term customer.
Easy to use App. Good customer Service.