Reviews (967)

Overall rating
4.9
Counts per rating level
  • 95% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for boosting sales and increasing average order value through effective cross-sell and upsell strategies. They value the ability to manually select products for recommendations, enhancing control and customization to showcase new and related items. The app is noted for its seamless integration with Shopify themes, stability, and user-friendly setup. Customer support is frequently praised for its responsiveness and effectiveness, with specific commendations for team members like Henry, Carol, Stuart, and Steve.

June 8, 2022

It is a nice app and works well but they have a crazy pay-per-click pricing policy for upsells. They priced themselves out of the running and we found another app just as good for a set price.

Engel Coolers
United States
About 2 years using the app
Cross Sell replied June 8, 2022

Hey there, thanks for your review! I'm sorry to hear that you weren't pleased with our clicks quota. If you were on our deprecated Lite plan with a total of 1,000 assigned clicks, then I could offer you a 30% discount if you're willing to upgrade to our StartUp plan. You'd be paying the same price for a total of 2,500 clicks.

Let me know if you're interested!

November 27, 2016

Great app very easy to use, awesome customer support by Stuart Jones he was phenomenal with helping setting up my site. This app is everything I need, thanks cross-sell.

Teeplex City
United States
25 days using the app
October 2, 2017

Excelente App, me atenderam quando precisei, Recomendo:)

Kaway Store
Brazil
25 days using the app
July 8, 2016

Had a few questions getting set up and Cross-Sell helped our right away! We are up and running and love the idea of targeted items. The app is well priced and easy to get going. A request is to be able to set default cross sells by category or tags.

Swing Design
United States
24 days using the app
April 20, 2017

Very easy to use! Great product.

Custom Newell Posts
Canada
24 days using the app
August 28, 2017

Great support. Best app! - Check it on my store :)

Melopet
Ireland
21 days using the app
Edited November 19, 2021

Does what we wanted and more. Cross selling is a much needed feature, but to be able to analyse sales through cross selling with this app, is great for visual merchandising and for campaign activity.

D&X London
United Kingdom
21 days using the app
Cross Sell replied November 26, 2021

I am happy that you are loving the app! Thanks for leaving your review, this made my day 😃!!!

September 12, 2016

This app is great!
They fully customised the app to fit my shop. Very quick reply.

Armadoro
Cyprus
Over 1 year using the app
Edited November 21, 2015

Great customer support & help from Stuart for installing and setting up the app for us. App works great.

Underated
United Kingdom
20 days using the app
January 20, 2017

Great customer service. Stuart was very helpful

Allool
United States
20 days using the app