Reviews (967)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this app for boosting sales and increasing average order value through effective cross-sell and upsell strategies. They value the ability to manually select products for recommendations, enhancing control and customization to showcase new and related items. The app is noted for its seamless integration with Shopify themes, stability, and user-friendly setup. Customer support is frequently praised for its responsiveness and effectiveness, with specific commendations for team members like Henry, Carol, Stuart, and Steve.
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Great App.
Great Support team !
Amazing customer service! Stuart from Cross-Sell was very helpful with helping me set up the app into my store and tweaking it to look the way I want.
Great app for cross selling products. We just started to use and had some challenges for making it work. All these challenges were quickly solved by the support team of the app. We received answer before 24 hours which is great. They were so helpful during all the integration process.
Hello,
I am very glad to hear you were satisfied with our customer support, we did our best to solve all of your issues in a timely manner so you can enjoy our app as soon as possible :)
Please feel free to reach out to us anytime, we are always happy to help.
Kind regards,
Petra from Cross Sell
Really AAA+ support! Goes the extra mile totally, fixed so much stuff and customized a lot off things on my website.
Looks great now, I feel safe and good about finding a stable provider, been testing others and looking around but nah, This is the best one so far, and price is accepted with very nice layout overall and really top top support.
The app does as it says - it allows you to custom pick YOU MAY ALSO LIKE... products for each product in your shop. I didn't like the way that you couldn't custom pick this on Shopify so I gave this app a whirl and it works! The support was excellent as I had difficulty installing the code with my theme - all done within 24 hours. I even wanted a special customisation and this was done as part of the service. All up a good app at a sensible price.
Nice app. Easy to use. Like it a lot.
I'm just getting started but their support has been amazing. They help me set everything up and I'm excited to see how much it helps my store. Definitely recommend.
I've only been using this app for about 2 weeks now, but it has been great so far! My company has been looking for an app to Up-sell products on the cart page for a while now. This is the second app we have tried and it is significantly better than the pervious one we used. It is extremely user friendly and every time I have needed help, the Cross Sell customer support has been impeccable. They respond to messages the same day or next day at the latest and have helped me move the location of the cross sell bars on both the product pages and cart page. I am very pleased with how easy it is to use the app and how helpful the support team has been when I've needed anything!
We really do appreciate you taking the time to write this review! Thank you!
It works! But the interface to assign relationships is painfully clunky and badly needs some rethinking. Very difficult to just visualize what's been set up and what hasn't. If we were larger than we are (more product groups) - we're about 250 products excl. variants - I can't imagine how I could keep this thing up to date. We recently migrated from Nexternal which let us hand pick every relationship for every product which was absolutely awesome but an awful lot of work, so I really appreciate the ability to group similar products rather than only to be able to assign individual products. But by the same token.... maintainability will be a challenge without a better interface.
Good app, and very helpful and good support to customize the section in my theme. I appreciated it very well.