Reviews (9,625)

Overall rating
4.9
Counts per rating level
  • 96% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its competitive pricing, high-quality products, and reliable shipping, which enhance customer satisfaction. They value its user-friendly interface, seamless Shopify integration, and wide product selection. Exceptional customer support, especially from personal agents, is noted for proactive issue resolution and assistance with sourcing and shipping. Merchants describe the service as significantly boosting their business scalability and efficiency.

March 11, 2024

April helped me out very nicely when I needed to get a discount on an item I was getting orders for and helped me get the price down as much as she could. This is by far the best service and probably place you should DS from

Ztrapped
United Kingdom
8 months using the app
Edited September 10, 2024

Je tiens à exprimer ma grande satisfaction quant à mes expériences Je tiens à exprimer ma grande satisfaction quant à mes expériences avec CJdropshipping. La boutique offre un service de qualité, avec des produits variés et une logistique efficace, mais ce qui fait véritablement la différence, c'est leur support client.

Je souhaite tout particulièrement remercier Mme Christine Yu et Mme Angel Li pour leur professionnalisme exceptionnel. Non seulement Christine est toujours réactive et à l'écoute, mais elle fait également preuve d'une gentillesse rare dans ce domaine. Elle a résolu à plusieurs reprises mes problèmes rapidement et efficacement, avec un grand savoir-faire et une compréhension approfondie des besoins de ses clients.

Je tiens également à exprimer ma gratitude envers Angel Li, qui m'a aidé à ajouter des produits à ma boutique et à faire le lien entre Shopify et CJdropshipping. Son expertise et ses conseils pratiques ont rendu le processus beaucoup plus fluide et m'ont permis d'améliorer la gestion de ma boutique en ligne.

Merci infiniment, Christine et Angel, pour votre soutien constant et votre engagement à offrir une expérience client irréprochable. C'est un véritable plaisir de travailler avec vous deux.

Petit Rêveur
Switzerland
8 days using the app
June 1, 2024

Speaking with Agent Angel has been top tier in customer support. I am very impressed on how quickly my problem was resolved. I am just getting started but my very 1st experience speaking with the agent has made me more confident that this will be a great experience moving forward!!

LimitlessMerch
United States
3 months using the app
October 9, 2024

Gud Gud Gud Gud Rebecca Lin

racawearing
Pakistan
2 months using the app
February 9, 2024

I came across an issue (which was due do me know knowing how to work with multiple suppliers) and I was reluctant to get customer service support because whenever I call any companies customer support, I end up on the phone for like 4 hours. Arlene at CJ dropshippings customer service fixed my problem in under nine minutes. Overall great app, amazing features, low fees, and very user oriented. One hundred percent recommend

Pawfectly Theirs
United States
4 months using the app
Edited July 24, 2024

I started using CJ Dropshipping and i have my agent Shinco Zhao that is super helpfull he responds really quick and always gives me the right answer iam really glad to have him on my team.

Shinco zhao is really helpfull i couldnt miss him for the world

Vluqt
Netherlands
7 months using the app
August 22, 2024

Tab Zhao the best support

Explore with Jesus
United States
About 2 months using the app
Edited November 20, 2024

I am very comfortable working with this platform. The website is easy to use, and they offer a wide catalog of products. Whenever I need to search for specific products or have any questions, the customer service team is very attentive and efficient, especially Doki Huang.

Pink Gaming
Spain
About 2 years using the app
April 16, 2024

I have been working with this supplier for some time and I can say that it is really great. The most important and excellent positive point is the excellent and strong support, they solve the problem as quickly as possible and kindly in every series, and one of the best people who always solves my problems with patience and kindness is Jolie. I really thank Jolie and thank you for your patience

IMPERIAL
United Kingdom
5 months using the app
August 20, 2024

Lahne solves all your concerns.. Top Top Customer service.

DIL- SUNRISE
Germany
9 days using the app