Reviews (9,073)

Overall rating
4.9
Counts per rating level
  • 96% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly praise the app for its exceptional customer service, particularly noting agents like Carrie, Leon, and Ken Yang for their responsiveness. The platform is user-friendly and integrates well with Shopify, streamlining order and inventory management. Merchants appreciate the wide selection of products and competitive pricing, which help meet diverse customer needs and maintain profit margins. Reliable shipping and efficient logistics management enhance customer satisfaction and trust. Features like dedicated personal agents and robust tools for product search and order tracking are also valued, supporting merchants in their dropshipping business and helping them focus on sales and customer service.

May 17, 2024

My experience with CJ Dropshipping has been exceptional, thanks to Aurora. Her prompt responses and dedication to customer satisfaction are commendable. I'm grateful for her support.

GizmoGarner
Ghana
26 days using the app
April 19, 2024

I want to do 5 -stars review to a fantastic CJ agent, Jolee Gong, very kind and professional at the same time, very fast to answer and to resolve every question.

Come Moon
Italy
About 2 months using the app
Edited September 4, 2024

Amazing sourcing app and great support team! Sena is the best agent i ever worked with, super fast answer and always do everything to help. I recommend 100% !

Bout'Shoes
France
7 months using the app
May 8, 2024

I'm new user of this service, but as far as I experienced I have got a good service, and I look forward to work with CJ and hope we can reach each of our goals.

Big Thank You Jolie on CJ For All Your Help!

DSultans
Sweden
About 11 hours using the app
March 13, 2024

I love how there is always a live agent here to help answer your questions. Estella's been very helpful. Thank you

Lethal Dreams
United States
Almost 5 years using the app
April 16, 2024

I had April Wang as my supporter. I'm very happy with th support. It is always easy, super fast and the problems were solved quickly. Thank you for the support.

pikk
Switzerland
4 months using the app
July 22, 2024

Sehr gute Plattform und sehr hilfsbereite Personal! Danke!

YourStoreSwiss
Switzerland
7 months using the app
March 21, 2024

I had a great experience with CJ Dropshipping, their customer service Irena is awesome and helpful to answer my questions and direct me. It is reassuring to know that If I ever have questions, I can count on CJ Support team to provide a solution promptly,clearly and very helpful. it's organized and has a user friendly design and like any other beginners. Highly recommend.

Tech Gear - Multiple Brands Available
United States
6 months using the app
June 2, 2024

They are really helpful. Thanks to Bin Han!!

Elaris
United States
16 days using the app
Edited October 8, 2024

We have been working with CJ for one year and we were able to scale our business and offer many more products than we could previously. Our account manager Anthony has done a good job on solving any issues that we have had come up and we hope to continue work smoothly in the future. Anthony and team have been great and responsive

AiMeré Luxury Collection
Canada
Almost 2 years using the app