Reviews (9,075)

Overall rating
4.9
Counts per rating level
  • 96% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly praise the app for its exceptional customer service, particularly noting agents like Carrie, Leon, and Ken Yang for their responsiveness. The platform is user-friendly and integrates well with Shopify, streamlining order and inventory management. Merchants appreciate the wide selection of products and competitive pricing, which help meet diverse customer needs and maintain profit margins. Reliable shipping and efficient logistics management enhance customer satisfaction and trust. Features like dedicated personal agents and robust tools for product search and order tracking are also valued, supporting merchants in their dropshipping business and helping them focus on sales and customer service.

April 16, 2024

I tackled some problems with product listings, and Cristina helped me with them. Thanks to her quick response and useful instructions, I was able to overcome the problems quickly.

Design brew Creations
Hong Kong SAR
3 months using the app
April 12, 2024

I cannot express enough gratitude for the outstanding service provided by Vita. Not only did they help me locate reliable product sources, but they also managed to significantly reduce prices, making my Shopify store more competitive. Their dedication to solving my problems promptly and efficiently exceeded my expectations. I highly recommend Vita for anyone seeking top-notch assistance with their Shopify store. Thank you, Vita, for your exceptional support!

sophera
Australia
About 1 month using the app
April 19, 2024

The App is fast and reliable,my manager is very assisting and patient she is very helpful thank you Sini for being there I will give it 5 star well deserved.

life is precious
South Africa
About 2 months using the app
April 11, 2024

I've used cj for 2 years now and all I can say is that they are the best for people that don't have an private agent for fulfillment, leah on the customer support team is really helpfull and she answers really quick on all of our questions! really recommend them

Attire Avenue
Sweden
3 months using the app
October 2, 2024

Suki ma été d'une très grande aide je la remercie !

Curls Vibe
France
18 days using the app
May 6, 2024

Great support! Bonnie helped me so much. Thank you for your great support! The app is also good.

Glamista
United States
28 days using the app
July 10, 2024

So far so good. Personalised sourcing agent responsive and super helpful.
Fanny is helping me at the moment and she's fantastic.

Emery London
United Kingdom
About 1 hour using the app
April 14, 2024

Rating: ⭐️⭐️⭐️⭐️⭐️

Arlene, from CJ Dropshipping, has been an absolute blessing for me during a challenging period. From our very first conversation, Arlene's warmth and professionalism immediately put me at ease.

I reached out to Arlene seeking assistance with product submissions, a task that had been causing me significant stress and anxiety. Not only did Arlene provide practical strategies for navigating the submission process, but she also went the extra mile to ensure I felt supported and understood every step of the way.

Her approach was both empathetic and solution-oriented, creating a supportive environment for me to share my concerns openly. Arlene listened attentively, demonstrating a genuine understanding of my challenges, and tailored her guidance to suit my specific needs. It was clear that she genuinely cared about my success.

Thanks to Arlene's steadfast support, I not only found relief from my anxiety surrounding product submissions but also gained the confidence and clarity needed to tackle the task with renewed vigor. Her guidance was invaluable, and I am incredibly grateful for her dedication and expertise.

I wholeheartedly recommend Arlene to anyone in need of professional assistance and support. Whether you're facing challenges with product submissions, logistics, or any other aspect of your business, Arlene is the person to turn to. Thank you, Arlene, for your exceptional service!

wellnesshop
United States
16 days using the app
May 4, 2024

Angel on CJ was very friendly and helpful to me. Very informative and supportive. Thanks Angel!

Akatonbo.shop
United States
3 months using the app
March 27, 2024

I've been in the dropshipping business for a while, and CJDropshipping has been a real game-changer for me. This app is not just convenient – it has transformed my business. With its help, I easily find new products for my store and process orders promptly. I especially appreciate the support – agent Krise Qi is always ready to help with any issue. Thanks to CJDropshipping, my work has become more efficient and profitable. I recommend it to all dropshippers!

CarPlay KIT™
Bulgaria
About 2 months using the app