Reviews (9,075)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly praise the app for its exceptional customer service, particularly noting agents like Carrie, Leon, and Ken Yang for their responsiveness. The platform is user-friendly and integrates well with Shopify, streamlining order and inventory management. Merchants appreciate the wide selection of products and competitive pricing, which help meet diverse customer needs and maintain profit margins. Reliable shipping and efficient logistics management enhance customer satisfaction and trust. Features like dedicated personal agents and robust tools for product search and order tracking are also valued, supporting merchants in their dropshipping business and helping them focus on sales and customer service.
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Thank you CJ and special thanks to Agent Ruth for assisting me to sort the checkout successfully … keep it up
I'm only starting out, but so far CJdropshipping seems to have pretty robust tools and features. It's easy to search for products, though their 'search by image' feature could use a little work (it often returns a very limited number of items, or it's not the right match even though you can find the exact item on their site searching by keywords). But BEST OF ALL, their customer service response rate is extremely fast. For product sourcing, they will reply within a day (possibly even hours - I'm not at my computer 24 hours a day). You can also chat with a representative on demand as well. Eugenia Deng answered so many of my packaging questions I got embarrassed but she remained patient and helpful. When she didn't know a delivery schedule off the top of her head, she double checked with someone else and was able to give me a specific answer in minutes. Leah was also very prompt with helping me deal with shipping questions, and linked me to the correct resources. It's really great that I'm able to get answers so quickly via chat, despite being a beginner. I'd say that's even more important for beginners. I think I'm going to be very happy with CJ!
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Very good service, i had some questions and Karen Jiang ist helpting very well! Thanks a lot for this wonderfull service!
Pauling was very helpful and provided excellent customer support!
Im very happy with CJdropshipping help service! Today i spoke with Leah Cheng. Good and quick help as always!
I 100% recommend working with CJ dropshipping if you're really serious about scaling your business. Especially, I'd recommend working with June, one of their agents.
She has been an absolute game-changer in helping me establish and scale my business. Her expertise, proactive problem-solving, and commitment to my success have been unparalleled. From initial setup to ongoing support, June's strategic guidance has fueled business growth, while her excellent communication has fostered a strong partnership built on trust.
I highly recommend CJ dropshipping to any store owner looking to propel their business venture forward. With CJ dropshipping, you're not just working with a fulfillement company – you're gaining a trusted partner invested in your success.
A very good platform and the agent Marian Chen is exellent, very professional and very willing to help her customers, it's done!
Yori Lin makes CJ easily the best supplying app just because of how helpful she is. There is always 1 on 1 support and she answers fast.
I cannot express enough gratitude for the outstanding service provided by Vita. Not only did they help me locate reliable product sources, but they also managed to significantly reduce prices, making my Shopify store more competitive. Their dedication to solving my problems promptly and efficiently exceeded my expectations. I highly recommend Vita for anyone seeking top-notch assistance with their Shopify store. Thank you, Vita, for your exceptional support!