Reviews (9,075)

Overall rating
4.9
Counts per rating level
  • 96% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly praise the app for its exceptional customer service, particularly noting agents like Carrie, Leon, and Ken Yang for their responsiveness. The platform is user-friendly and integrates well with Shopify, streamlining order and inventory management. Merchants appreciate the wide selection of products and competitive pricing, which help meet diverse customer needs and maintain profit margins. Reliable shipping and efficient logistics management enhance customer satisfaction and trust. Features like dedicated personal agents and robust tools for product search and order tracking are also valued, supporting merchants in their dropshipping business and helping them focus on sales and customer service.

March 26, 2024

CJ has honestly been so amazing to work with. They are such a good option for any dropshipper who is getting started and to those who are more advanced. My personal agent Yana has honestly been the best help ever and always answering my questions/concerns on the daily. I couldn't ask for a better platform and support assistance. Definitely my go to recommendation to anyone who needs a great dropshipping service.

Vintage Roller
Australia
3 months using the app
May 7, 2024

Miss Nova Luo is an absolute gem! Her support and guidance during my dropshipping journey have been invaluable. Not only is she incredibly knowledgeable about the intricacies of the industry, but she also goes above and beyond to ensure that her clients are equipped with the tools and resources they need to succeed.

From providing personalized consulting sessions to offering practical advice and actionable strategies, Miss Nova Luo has been with me every step of the way. Her dedication to helping others achieve their goals is truly commendable, and I am grateful to have had the opportunity to learn from her expertise.

Thanks to Miss Nova Luo's guidance, I feel confident and empowered to navigate the world of dropshipping with ease. I cannot recommend her services highly enough – she is a true asset to anyone looking to excel in this competitive field

NV Dubai
United Arab Emirates
1 day using the app
May 2, 2024

Very Much helpful for beginner dropshippers. Bruce Lin is just awesome who had just help me for starting this.

बaKLoL
India
7 days using the app
April 16, 2024

Aoki Gong was very supportive and a great help for any type of updates required. Thank you again Aoki!

Pets Adore
United Kingdom
5 months using the app
March 29, 2024

CJ provides a great fulfillment service, very reliable and quick shipping. Customer service is also so really amazing as you get your own agent who will help anyone at any time. I am very pleased and happy with the care and attention that I have received especially from Linda Feng who is very attentive and thus very helpful in every regard.

StudyDevices
Germany
2 months using the app
May 17, 2024

very good advice well received thank you very much Karen jiang

zivra
France
9 days using the app
Edited March 31, 2024

Working with YANA has been awesome! She's super helpful and on top of everything. Her attention to detail is amazing, and she's always quick to respond and sort out anything I need. She informs me of any requests from the shipping team and makes sure my orders are processed on time with no issues. It's like she's got everything figured out. Really makes my life a lot easier!Lastly, i must say she is very friendly i really cant ask for more .

Melluza
United Kingdom
5 months using the app
March 25, 2024

I have been working with CJ Dropshipping from the beginning and I love its organization. I have had doubts, and whenever I needed help, Customer Support has been straightforward, clear, and very helpful.
Recently, I had some invoice issues. I reached out to support and Bin Han was so very helpful and friendly. He explained what I had to do in order to have the information I needed in an easier and clearer way.
Thank you so much for your help and patience, Bin! I can't be more satisfied with my experience!

4RISO
Italy
3 months using the app
May 8, 2024

Excellent support. he was clear in everything (Gildan)

Rentixys
Italy
About 1 month using the app
October 26, 2023

i must say CJ has improved in the past few weeks, now they process orders very quickly and updates tracking info unlike before, also you get a shipping label making it easy for you to know which shipping carrier has your package but would be nice if the shipping prices could be reduced a little. keep the good work up, and also Please try inspect product properly before shipping out as this will reduce returns. HAPPY CUSTOMER= MORE SALES.

Dafresh
United Kingdom
About 1 year using the app