Reviews (9,075)

Overall rating
4.9
Counts per rating level
  • 96% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly praise the app for its exceptional customer service, particularly noting agents like Carrie, Leon, and Ken Yang for their responsiveness. The platform is user-friendly and integrates well with Shopify, streamlining order and inventory management. Merchants appreciate the wide selection of products and competitive pricing, which help meet diverse customer needs and maintain profit margins. Reliable shipping and efficient logistics management enhance customer satisfaction and trust. Features like dedicated personal agents and robust tools for product search and order tracking are also valued, supporting merchants in their dropshipping business and helping them focus on sales and customer service.

April 11, 2024

Hi ☺️ this for the valuable information and for better service

Bruce. Is fantastic person who cordinate with proper information and good way he explained.
Thanku so much Mr Bruce

Have nice day

womek store
India
6 months using the app
September 5, 2024

Zoey is amazing

LUXOZO
India
About 4 hours using the app
March 14, 2024

I've had a stellar experience with CJ Dropshipping since the outset of my store's journey. Its user-friendly design and organized interface make navigation a breeze. Whenever I've encountered doubts or issues, their Customer Support, especially Ken Yang, has been a beacon of clarity and assistance, ensuring all my concerns, like shipping details to Puerto Rico, are swiftly addressed. Their fulfillment services are top-notch, offering reliable and speedy deliveries. What sets CJ apart is the personalized customer care, with dedicated agents like Amy Huang who are always ready to assist with any inquiries, making the entire process smooth and efficient. Their competitive pricing and efficiency in sourcing new products have been invaluable. I'm truly impressed and satisfied with the level of service and support received from CJ Dropshipping.
And Chad Wen and Karen Jiang is specially helpful!! They are awesome!!

Vemozu
Canada
8 months using the app
April 17, 2024

CJdropshipping is the best for speed and ease. Corry Wang makes it even better. Her service is top notch. Corry will find me the answer to any question I may have.A+

ETecDirect
Canada
About 2 months using the app
March 19, 2024

I would like to say, I am impresses with the customer service is. They really try to find a way for you to be successful and always friendly. I have been dealing with Carrol Tu recently and she has really went out of her way to help, even more then the customer service that have monthly fees I have tried in the past. Thank you CJ and Carrol , A++

OptimaOrigin
United States
5 months using the app
December 5, 2023

Arlene, helped me to figure out a issue on why my products were coming out as sold out. She was fast, professional and kind. Thank you again Arlene

Teensygrden
France
About 3 years using the app
Edited June 2, 2024

Wanted to update my review. Gildan was also amazing in helping me get measurements for a product where others could not. Thanks so much Gildan! I just worked with Billy Shi at CJdropshipping. He was fantastic. I have an order that one item is discontitued...he went the extra mile and found me to options to replce the item with. He really was very kind and helpful, just like Sini Liu was prieviously (see below).

Have been using CJs for about six months. So far so good! I love the quality of the products and the agents I work with. Sini Liu and Billy Shi are awesome and very helpful. They do their best to meet my needs right away. I have had all good experiences with quality of items and only one bad shipping experience that had much more to do with the Israeli post office than CJs. I highly recommend CJs as a partner for your online store!

Showyourgaypride.com
United States
11 months using the app
August 20, 2024

zoey is the champ!

Verstaa
Pakistan
29 days using the app
March 5, 2024

I have been working with CJ since the beginning and I am very satisfied. My personal agent, Chandy Chen, is really great. I love working with her. She responds very quickly, answers all my questions and helps me solve problems. She is very committed and solution-oriented. She helps me to find products/factories if they are not yet available on CJ. She also actively informs me about changes etc. She does an absolutely great job. Thank you very much!

bingen
Switzerland
8 months using the app
March 25, 2024

I'm quite satisfied with CJ Dropshipping overall. I had some issues at the beginning, but my agent (Whalen) resolved everything and took care of me as soon as he became aware of the problems. He fixed all my concerns in less than an hour (despite the time difference). Thanks again, Whalen.

Geishance
Belgium
12 months using the app