Reviews (9,075)

Overall rating
4.9
Counts per rating level
  • 96% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly praise the app for its exceptional customer service, particularly noting agents like Carrie, Leon, and Ken Yang for their responsiveness. The platform is user-friendly and integrates well with Shopify, streamlining order and inventory management. Merchants appreciate the wide selection of products and competitive pricing, which help meet diverse customer needs and maintain profit margins. Reliable shipping and efficient logistics management enhance customer satisfaction and trust. Features like dedicated personal agents and robust tools for product search and order tracking are also valued, supporting merchants in their dropshipping business and helping them focus on sales and customer service.

April 12, 2024

It is a very good service, fast and efficient work, incredible customer service, without a doubt she is the best. My agent Fanny is the best agent I have in resolving questions and services.

Decorly Skill
United States
9 months using the app
Edited July 11, 2024

John save me a lot of times, he was able to fix problems and help me a lot with orders, shipping and also stock. Really appreciated this kind of service.

Gadget Innovate
Italy
8 months using the app
April 8, 2024

Very happy with the help! Any problems they will be able to solve. Fast respond times and always very nice! recommended service! Thank you Chandy Chen all the help!

Norry-oslo
Netherlands
3 months using the app
May 8, 2024

Easy to use, quick customer service. Jolie is very supportive, thank you!

Energia Klub
Hungary
About 1 month using the app
July 7, 2024

Toujours réactif et au top ! merci beaucoup votre aide est très précieuse, je compte sur vous. Merci infiniment.

Modista
France
Over 1 year using the app
March 9, 2024

Transparency with them is just what a new business owner needs, and so far it has exceeded expectations! Karen Jiang, their agent was so direct and efficient hope to get her again next time I have a question or issue.

Sea Sight
United States
10 months using the app
May 8, 2024

April is a professional and confident assistant. She answered all my questions and resolved them to my satisfaction. Thank you, April.

Smart life
Israel
3 months using the app
April 21, 2024

I have gotten a lot of help especially from Arlene who responds very quickly. Recommend

Korlex
Sweden
About 2 months using the app
April 24, 2024

Working with Harvey from CJ is a pleasure as he is very helpful in all area dropshipping. Even when he doesn't have the answer - he'd rope in his colleagues to solve my issues from 3PL, tech, shipment etc. He is the best!

SubtleDevotion
Singapore
3 months using the app
March 15, 2024

Sulee helped me really fast to change some wrong orders, so we didnt loose money and keep our customers happy - Thank you very much, we are really happy with your service!

Nomadecor
Switzerland
8 months using the app