Reviews (9,626)

Overall rating
4.9
Counts per rating level
  • 96% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its competitive pricing, high-quality products, and reliable shipping, which enhance customer satisfaction. They value its user-friendly interface, seamless Shopify integration, and wide product selection. Exceptional customer support, especially from personal agents, is noted for proactive issue resolution and assistance with sourcing and shipping. Merchants describe the service as significantly boosting their business scalability and efficiency.

April 3, 2024

I can't stress enough that CJ Dropshipping is a precious gem in your hands, and you should value this employee more, whose name is ROXANE!

She is the best agent I could have asked for, always attentive and willing to help, she has never let me down and always resolved what I needed!

In my opinion, you at CJ should give her a raise!

Thanks heaps

Cilesty
Australia
10 months using the app
Edited January 7, 2025

Sini Liu was incredibly helpful to me. She has applied shipping discounts for me and helps me feel loyal to CJ who always help my business succeed. She has excellent customer service and response speed. Thank you!

Sentinel Cameras
Australia
7 months using the app
May 2, 2024

Very good service and nice products! Luciano helps me out a lot with my website and it is very helpfull! I would like to see a bigger assortment of one specific product in the future.

VarieMart
Netherlands
7 months using the app
May 22, 2024

I'm really impressed, not only by the functions and performance of CJ but also by the support, especially from JoyZhou. She is very friendly, finds a solution for every problem and is a real asset to CJ. Very clear recommendation and a big thank you JoyZhou

Bonnysecret
Germany
6 months using the app
June 27, 2024

Great app, I specially love the support they provide! Fast shipping times as well. Much better than just ordering from AliExpress directly. And the agent assigned to me Carrie is super helpful !!!

MystiGlowLamp
Canada
About 1 month using the app
June 5, 2024

Shinco Zhao is best manager I can imagine!
I am starting dripshipping these days after monrhs of passionate waiting, as I was hacked...
Now anytime I have a question, he is immediately there to answer and giving good solutions! I am very grateful to that full sercice- thank you!!!

lebensstilonline
Germany
9 months using the app
August 9, 2024

Quick response with a solution within less than 5 minutes!
Thanks to Garrison Wong

Toddlerhood
Germany
About 23 hours using the app
January 23, 2024

Was struggling to find some good products to sell but with CJ I have been able to find the latest trendy products to also discovering new ones. The site is also easy to navigate and I really like that they help source products that they don't have in their website yet.
I also love the support team, shout out to Leah my agent, I always get fast answers for my questions and product support, also great help finding products not available on CJ. Making it very easy to keep my store updated with the latest products.

Stylsh
United States
5 months using the app
Edited June 17, 2024

CJdropshipping has the products, variations and services I need. All tutorials and help are available. It's easy to navigate for a beginner like me and especially with the support from Bin Han, a responsive and helpful agent, I can confidently make decisions. Hope to collaborate for long term with you guys.

After a while working together, I realise they're responsible and supportive. Just hope the dispute processing time can be faster to provide better after-sales experience for customers.

COSMICINEMA
Vietnam
28 days using the app
May 9, 2024

this the best dropshipping store the staff are lightening fast with product info and assistance. and very helpfull if you are having trouble with any issue! Flo Ma is a representitive that helped me she is so caring about my order and making sure that everything is correct. Its support staff like her is the reason why i will always choose cj drop shipping as my go to !!

Electronicsdoneright
United States
4 months using the app