Reviews (9,539)

Overall rating
4.9
Counts per rating level
  • 96% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its competitive pricing, high-quality products, and efficient logistics, which streamline sales and business growth. They value the user-friendly interface, extensive product range, real-time tracking, and seamless Shopify integration. Reliable shipping times and responsive customer support, especially from personal agents, enhance customer satisfaction and operational efficiency, making it a recommended choice for merchants.

April 29, 2024

I had a fantastic experience with Raymond He who helped resolve a complex dispute with professionalism and ease. He communicated attentively, explained the resolution steps clearly, and even followed up to ensure everything was settled to my satisfaction. His exceptional service not only resolved my issue efficiently but also exceeded my expectations. Highly recommended!

Verteasy
Germany
3 months using the app
May 26, 2024

Rami wu did a great job for me. He solved my issues easily.
Thanks.

legatronix
United States
9 months using the app
April 19, 2024

"I greatly appreciate the excellent service I received from Suki Huang. She was very friendly and helpful, assisting me in finding what I needed quickly and efficiently. Highly recommended!"

Y2mg
United States
4 months using the app
January 22, 2024

I have a really good overall experience with CJ support. They are very quick and you can solve any problem in minutes. I would like to give a special shout out to my agent Bonnie who is very professional and quick.

ShopVintoria
United States
4 months using the app
June 8, 2024

Fast and helpful support from Leah, answered all my questions.

Herthome
Morocco
5 months using the app
May 2, 2024

CJ actually cares about us and our customers.
Had the pleasure of being assisted by See Zhang remapping products and accepting color issues

Cute Cubs
United States
4 months using the app
December 26, 2023

Dear friends. First of all, I want to thank you so much for providing such a wonderful website that simplifies our work. Secondly, I want to express my gratitude to my manager, who works with me 24/7 and immediately answers all questions and helps me not only with choosing a product, but also gives me a lot of useful advice in the field of dropshipping. You are simply the best site with the best and most friendly staff! Well done boys ! Keep it up !

My Store
Azerbaijan
About 1 month using the app
January 13, 2024

I had an exceptional experience working with Ashley Wu in setting up our online shop. She responded promptly, provided invaluable assistance, and was consistently pleasant. Ashley’s dedication extended to responding on Saturdays and being available around the clock. Her expertise was evident, and without her help, our shop setup wouldn’t have been successful. I highly appreciate her outstanding support!

Gadget Pen
Germany
3 months using the app
February 5, 2024

Service, highly recommendable, great products, fast customer support respond and easy to list. More of it all is Raymond the live agent who has been a good support on my drop ship journey…

Ever Happy Paws
United States
7 months using the app
February 26, 2024

I had the pleasure of working with Yana, and she provided outstanding service. Yana made fulfilling orders super easy, understood the process really well, and always went the extra mile. Her expertise and attention to detail made my job much simpler. I highly recommend Yana as a reliable and efficient business partner. She deserves five stars for sure!

Cosmo Goods
United Kingdom
4 months using the app