Reviews (9,915)

Overall rating
4.9
Counts per rating level
  • 96% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly value this app for its extensive product range, ease of use, and excellent customer support. They appreciate the efficient fulfillment, reliable shipping, and seamless Shopify integration that simplifies store management. The presence of personal agents for proactive assistance and problem resolution, along with competitive pricing and real-time order tracking, also receives high praise, enhancing both profitability and customer satisfaction.

Edited February 13, 2025

I have gotten good help from Connie Jin and good knowledge from her; it is wonderful

Better Craft
United States
7 months using the app
May 19, 2024

KenYang is great helper , professional and understanding

Barkwow
United States
Over 1 year using the app
August 22, 2024

Jolie helped me right away with a question about synchronization, truly professional.

My Store
France
1 day using the app
April 28, 2024

Great app and customer service. Shout out for Billy, awesome work!

Bloom your confidence
Finland
15 days using the app
June 17, 2024

Love this. The customer service is the best. Isla is the best that could be. Always available.

Odelfy
Portugal
2 days using the app
July 5, 2024

Thanks to Tab Zhao, he was a great help. I recommend

Marque Coeur
France
About 2 months using the app
June 4, 2024

You can chat for any questions even late at night. So helpful! Connie helped me to find the solution right away. It will take a while to get a good hold of all the features and services they have. I think that's why they have the chat service.

BARE Picks
Australia
About 2 hours using the app
Edited June 11, 2024

I was initially very positively surprised that the service was so fast when I had questions. But that was all. I tested this provider with 4 orders that have still not been sent for 2 weeks. What a cheek. I will never use this app again!

Myralio
Germany
7 days using the app
November 7, 2024

Good Customer Service's by Stacey Ya

ROi Infinity
Indonesia
22 days using the app
July 16, 2024

Joran Gu has been a very great agent, satisfied with CJ as always

My Beauty Secrets
France
20 days using the app