Reviews (8,826)

Overall rating
4.9
Counts per rating level
  • 96% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants praise this app for its exceptional customer service, noting the responsiveness and helpfulness of its agents. It is recognized for its user-friendly interface that simplifies order and product management. Reviews frequently mention reliable shipping and fulfillment services, a wide selection of products, and the assignment of dedicated personal agents, which enhance the dropshipping process. Merchants appreciate the competitive pricing and high-quality products that contribute to healthy profit margins. Additionally, the app offers robust tools for product search and inventory management, making it particularly appealing to newcomers in the dropshipping industry.

September 26, 2023

Great service support.

I had alot of questions for my dropshipping product.
So i got in contact with Jolee.

What a wonderfull person to talk to, very helpfull.
Got my questions answerd, and got some great tips to optimisme product page for better advertisement.

Aswell tips for the future to keep in mind.
For a started webshop owner gives get me more excited to find more product on this website.

This goes beyond my expectation, if you need help they will anwser fast.

Kudo's , keep on the good work.

Tech Dome
Netherlands
7 months using the app
February 26, 2024

*ROXANE*
working with my agent roxane is great! she is very helpful and always finds a suitable solution for my concerns. i like working with her.

Foxypets
Switzerland
Over 1 year using the app
December 13, 2023

I have to say that Alan helped me completely, quickly and efficiently, even though I'm a beginner and I didn't understand some things right away, because I was dealing with them for the first time! So 5 stars for Alan!

The Nevermore Mainstream Boho Alternative Gothic Steampunk
Greece
4 months using the app
January 30, 2024

As a sceptic beginner, CJ has made things easy for me. Karen Jiang at customer support helped me beautifully and in an understanding manner, as well as Mango Fu.

All staff members of the customer support team are always quick and accurate with the advise and help.

Thank you! Looking forward to a long journey with you guys!

Geoni Products Online
South Africa
4 months using the app
February 28, 2024

I like the CJ service cause they can provide the best price in the market and also the app is easy to use

the agent Carrie is super helpful, response time is fast

Zocvin
United Kingdom
About 2 months using the app
January 3, 2024

I started out not too long ago and choose to work with CJDropshipping, and I was having trouble with Orders but i got in contact with Bruce Lin and he helped me out a ton, truly grateful to him if not i would of not been able to figure out how to operate these orders. Thank you very much Bruce

Q-Essentials
United States
5 months using the app
December 26, 2023

I've got to say, even though I'm a beginner, and I didn't understand some things right away, BRINGE has helped me very quickly and efficiently, because I've been dealing with them for the first time! For BRINGE, I give him five stars!

NEOHOMY
Australia
3 months using the app
March 14, 2024

I partner with Grant and he is great! He is very responsive, helpful, and easy to work with. Always answers my questions and helps with my sourcing and supplier needs.

KittyPurse
United States
About 2 months using the app
January 17, 2024

CJdropshipping has provided me a great fulfilment service, very reliable. Customer service is also so really amazing as you get your own agent to help with everything. Also want to mention my Agent Stacey Ya who has been assisting me with my online store from sourcing products with what I specifically want. I am very please and happy with the care and help that we have received.

wabi-sabi
Australia
About 2 months using the app
March 22, 2024

Luria Xie is the best agent in CJ Thank you so much for your time and efforts you helped me so much

Qonteen
United States
About 2 months using the app