Reviews (8,979)

Overall rating
4.9
Counts per rating level
  • 96% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly praise this app for its exceptional customer service, with agents like Carrie, Leon, and Ken Yang noted for their responsiveness. It's user-friendly, ideal for beginners in dropshipping, and offers a wide selection of competitively priced products. The seamless Shopify integration aids in efficient inventory and order management, while reliable shipping and proactive personal agents enhance the merchant experience. Quality control and quick sourcing of high-quality products are also significant benefits.

March 18, 2024

cj dropshipping is a useful platform that is easy and quick to use, I thank the person who helped me, Corry, is a great assistant who is always active and very kind

hairlesser
Italy
24 days using the app
January 21, 2024

CJ drop shipping is great told my agent Corry found it and got me a great price on it I couldn’t be happier Corry has also given me links to many sources of information to help me out with my store I don’t have a bad word to say

Wizs Gifts
United Kingdom
About 2 months using the app
January 21, 2024

Exceptional Service Beyond Expectations - Thank You, Agnes!

I recently had the pleasure of interacting with Agnes from customer service team, and I am compelled to share my extraordinary experience. In a world where customer service often feels automated and impersonal, Agnes was a breath of fresh air, embodying professionalism, empathy, and expertise.
From the moment Agnes answered my call, I knew I was in capable hands. Her greeting was warm and sincere, immediately setting a friendly tone for the conversation.
What really set Agnes apart was her exceptional problem solving skills. Not only did she understand the intricacies of my problem, but she also provided clear, step-by-step guidance on how it could be resolved.
Thank you again, Agnes, for turning a challenging situation into a positive experience!

Cupid's Whisper
United States
5 months using the app
March 18, 2024

Bin Han very kind and helpfull, he helped me a lot with my Problem

CoreZone
Germany
4 months using the app
February 29, 2024

Zoey was outstanding with the help she gave me. I was so clueless about everything and she helped me every step of the way. She was so patient and addressed and sorted out all the issues I had very quickly.

Imalowski
United States
4 months using the app
January 30, 2024

Great customer service! I was able to get help from Fanny who made sure to answer my questions and was very detailed and thorough! Definitely recommended.

Dream Desk Decor
United States
11 months using the app
March 13, 2024

PLEASE AVOID AT ALL COST!!. They are very dishonest and do not care about your business. I have tried them on and off over the years and this is my last time using them.

They are very dishonest and will ABSOLUTELY ruin your business. I paid for orders on March 1st. On March 6th I contacted my agent Vita Liu for an update as my orders were still not shipped. She advised me that they recently changed factories due to quality issues with the product, so I will have to wait 2-3 days for them to receive the items and ship.

On March 9th, orders were still not shipped so I followed up. Can you believe this lady was angry with me for following up on my paid orders??? She told to me tell my customers to be patient because they were further delays and orders will not reach their warehouse until March 13-15. Unbelieveable!

I had to issue refunds to my customers because no one wants to wait 20+ days for their package. This is after I paid CJ for 6-10 days shipping.

This is also in addition to providing wrong colour description. The colour on their photos is TOTALLY DIFFERENT from what the customers receive. Just Horrible!

They should honestly be banned from Shopify before they ruin other people's business.

USE AT YOUR OWN RISK! (ps. majority of their 5-star reviews are FAKE! They are given in exchange for free coupons)

Veloura
Canada
2 months using the app
March 16, 2024

I love cj, to be able to ship fast also being able talk with someone to cure your problems its an amazing think.I would like to thank here from to zoey wich is my assistance today that helped me.

Montara
United States
15 days using the app
February 29, 2024

cj has saved my business with its unmatched customer support and the deals they provide. My consultant JoyZhou helped me through every question I had and guided me to the right decision, with a super fast and accurate response. Truly unmatched customer support.

Shilelite
Greece
3 months using the app
April 22, 2024

Whalen helped me so much. very comprehensive and helpful.

Zelara
Portugal
About 2 months using the app