Reviews (9,540)

Overall rating
4.9
Counts per rating level
  • 96% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its competitive pricing, high-quality products, and efficient logistics, which streamline sales and business growth. They value the user-friendly interface, extensive product range, real-time tracking, and seamless Shopify integration. Reliable shipping times and responsive customer support, especially from personal agents, enhance customer satisfaction and operational efficiency, making it a recommended choice for merchants.

March 24, 2024

I had a good experience since the beginning for the moment. No matter which advisor answers me, the support is always very fast and friendly.
Thanks again Zoey !

KARALE
France
9 months using the app
January 21, 2024

Exceptional Service Beyond Expectations - Thank You, Agnes!

I recently had the pleasure of interacting with Agnes from customer service team, and I am compelled to share my extraordinary experience. In a world where customer service often feels automated and impersonal, Agnes was a breath of fresh air, embodying professionalism, empathy, and expertise.
From the moment Agnes answered my call, I knew I was in capable hands. Her greeting was warm and sincere, immediately setting a friendly tone for the conversation.
What really set Agnes apart was her exceptional problem solving skills. Not only did she understand the intricacies of my problem, but she also provided clear, step-by-step guidance on how it could be resolved.
Thank you again, Agnes, for turning a challenging situation into a positive experience!

Cupid's Whisper
United States
5 months using the app
February 1, 2024

I had problems with supplying my product, Bin Han was a very good help. Very quick responses, very professional and helpful. He took my matter seriously and I appreciated it. This was probably the best customer service I have ever received.

ShellSoul
Canada
About 1 year using the app
March 27, 2024

the app so far has been great, a few people have helped stream line my experience and have had great customer service. one person in particular that has helped me a lot is Leah Cheng.

thanks so much Leah for having patience with me and helping me out

My Store
Canada
2 months using the app
March 12, 2024

IM realli satisfied service given by cjdroppshipping specially Bellica. she provided me extra product pics and usefull info, Thanks again Bellica.

Glamour Garb
India
6 months using the app
February 2, 2024

Top Review for CJDropshipping with Special Praise for Employee Leah

I would like to express my sincere appreciation for the outstanding services provided by CJDropshipping, especially for employee Leah. Since the beginning of our collaboration, I have been impressed by the professionalism and efficiency of the company.

Leah deserves special recognition for her tireless support and expertise. Her quick response time, in-depth product knowledge, and commitment to customer welfare are remarkable. She always goes the extra mile to ensure that my concerns are addressed promptly and satisfactorily.

Communication with Leah is always clear, friendly, and professional. She demonstrates a deep understanding of my requirements and provides tailored solutions that meet my needs. Thanks to her support, my orders have been processed smoothly and on time.

Overall, I am extremely satisfied with the service quality of CJDropshipping, and I would like to commend Leah in particular for her outstanding work. Her dedication and competence have significantly enhanced my experience with the company, and I look forward to continuing our successful collaboration.

Shop for Gadgets
Germany
5 months using the app
Edited April 10, 2024

Amazing experience! Product research, suppliers, and order fulfillment everything on point! And the customer support is one of the best I've ever experienced, Marian Chen (my agent) and also Arlene, are phenomenal, always available and ready to help!

estra.
Italy
5 months using the app
July 2, 2024

My agent is extremely efficient and was able to guide me better than I expected. Thank you Zoey !

Ma boutique
France
3 days using the app
March 12, 2024

Thank you to everyone in charge of the CJ website, especially the honorable lady who cooperated with me, Angel Li... the utmost sophistication, cooperation and dedication to work 24 hours a day.

massagiko
Egypt
About 1 year using the app
June 7, 2024

Definitely some of the best customer service. Very quick, personable, etc. Thank you Leah!

Savora
United States
10 days using the app