Reviews (9,040)

Overall rating
4.9
Counts per rating level
  • 96% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly praise the app for its exceptional customer service, particularly noting agents like Carrie, Leon, and Ken Yang for their responsiveness. The platform is user-friendly and integrates well with Shopify, streamlining order and inventory management. Merchants appreciate the wide selection of products and competitive pricing, which help meet diverse customer needs and maintain profit margins. Reliable shipping and efficient logistics management enhance customer satisfaction and trust. Features like dedicated personal agents and robust tools for product search and order tracking are also valued, supporting merchants in their dropshipping business and helping them focus on sales and customer service.

March 23, 2024

This app is very user friendly with easy navigations and a lot of products to sell. I have started my journey and it hasn't been too hard to learn. The customer support is very helpful with live chat box and Luria Xie is very helpful.

Imaginism
Australia
About 2 months using the app
January 26, 2024

We have used CJ as our fulfillment service for 2 years and have had a great experience working with them. Our agent, Carrie, has been very responsive and helpful. Their web app is very user friendly and integrates well with Shopify.

SleepyBabyStore
United States
Over 2 years using the app
March 18, 2024

Very fast and polite customer service. Big thanks to Fionnula who helps me a lot, always answers quickly and solves all questions)

Cozy Nest
Poland
3 months using the app
March 7, 2024

Cj is amazing love to work with them ,support is with you in every step you need
"Suki Huang" and all the team really thank you

Nati's NUT
Belgium
6 months using the app
March 29, 2024

Rami Wu did a fantastic job by giving me great advise with respect to my enquiries.

PetCarePlusShop
United Kingdom
About 1 month using the app
March 17, 2024

Excellent support,whenever you need something they answer to you immediately.Cheria was very helpfull.I recommend Cj and i give 5 stars also for their support!Been using them for 3 months without a problem!

Hikingard Online Marketplace
Greece
3 months using the app
March 2, 2024

Rebecca helped me very fast with my Problem! Now i can start for real. Thank you very much!

Memorable
Germany
8 months using the app
April 2, 2024

Good customer Service, I was intersected with one of their representatives Krise, and they are supportive through the entire process

Northatlantic Babies
United States
22 days using the app
Edited July 26, 2022

I love CJDROPSHIPPING and do you know why i love CJDROPSHIPPING ?
Because, customer service is very react, you can tchat with someone everytime. I like my personal agent "Bonnie".

VivreBien
France
Over 4 years using the app
April 2, 2024

I've been off to a rocky start but thanks to Zoey, my support person, I am on my way! Thank you Zoey!!

Cleanique-Boutique
United States
22 days using the app