CJdropshipping: Much Faster , 7,474 reviews

Since beginning 2023 I started my store. Now October I went to do a test purchase on 10/13 and after logging into CJ the order was no where to be found. The order was automatically marked fulfilled in Shopify only to be not available in CJ. After 2 hours of trying to find the order, the wrong order was synced to the account from another app. In 5 minutes after un-susccessful attempts to get product synced to store after being told after 'listing' item you have to still 'connect' it to the store the correct order still was in 'Invalid order' spite being a CJ drop ship item. I decided to delete the account because the order could not be fulfilled through there wacky & overly complicated system. It shouldn't not have taken 2 hours of screen shots of the product I was trying to do a Test order on. The agents were unhelpful and incapable of resolving the problem. They only send you to FAq's instead of communicating because of there limited English and reading skills. I wasted 6 months and 2 hours, no more.

Overall very satisfied with all the services provided and great customer service from my current agent Talisa Chou. The platform gets constant updates to improve and sometimes it can be disturbing but customer service is here to help and we always find a solution to fix the issue we face.

Very recommended app! If you’re having trouble with your journey cjdropshipping actually helps you and guides you to your success. I had trouble so I reached out and Bonnie was there to help!

So supportive

The customer support is really good. I've only had good experiences so far. Suki Huang answers me within a few minutes and solves all problems with me.

Very professional service very quickly with the agent Leila Zhuang she is the best!!

Sita Cui is a good person to talk for CJ dashboard and shopify linkage matters. The person knows better.

I had a problem with the total price of a product sourced by cj dropshipping, however aftera quick chat with Cristina the problem was solved. very helpful chat service and would recommend

I have been with Cjs for sometime now and they are always evolving their systems as they grow. Yes, there has been some issues, but all companies have them, but the difference is that CJs have always listened to me when I point out an issue and then fix it.
Having a dedicated english speaking Agent that helps you whenever you need it is fantastic, and My agent Mandy has been amazing! She asked me to write this review and I had no issues at all to give a 5 star rating for her and for the company as they all try their best and I have been very happy with them!

We chose CJ Dropshipping for our first dropshipping business, and we're really happy about their services. We are accompagnied by Agnes which is super reactive for any questions and solve problems that we may encounter! I recommand 100%