Reviews (9,543)

Overall rating
4.9
Counts per rating level
  • 96% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its competitive pricing, high-quality products, and efficient logistics, which streamline sales and business growth. They value the user-friendly interface, extensive product range, real-time tracking, and seamless Shopify integration. Reliable shipping times and responsive customer support, especially from personal agents, enhance customer satisfaction and operational efficiency, making it a recommended choice for merchants.

April 18, 2024

I am very satisfied with CJ's customer service. I used to work with another company and I always had to wait a long time before I got an answer. Especially Suki Huang, helped me with several questions and was able to answer immediately and everything was very clear.

Dreammaxpro
Belgium
14 days using the app
May 6, 2024

Great experience, fast response to any problems, Nancy Wu was really kind and was always here to help.

Veloura
Hungary
About 2 months using the app
March 14, 2024

Very useful whenever you need a question to be answered, Chandy Chen is on the job and is very helpful. It has been extremely helpful having assistance starting up my business

Valea Lovae
Australia
3 months using the app
February 25, 2024

Rami Wu handled my order which I had to complete a merchandise exchange due to the origianl order being out of stock. Wu was very helpful and patience with my requests and time consuming adjustments I had to make.

Thanks for the help Wu!

Waypoint LG
United States
5 months using the app
Edited June 4, 2024

One of the best app in Shopify!

fast fulfillment, professional in handling order, and if you have any question, contact the support team and they will help you asap! Rebecca Lin, Rami Wu, Bellica Lin, Leina Zhang, Alan Yang, and Sveta from CJ support team, is so supportive and reliable! They just helped me with big task for few consecutive days! Easy fast reliable! Recommended!

Pet Paw Heaven
United States
3 months using the app
May 30, 2024

I was facing some difficulties and had some queries and talked to Mr. Connor from CJ Dropshipping ... It was very pleasant discussion and he clarified all my points... Very impressive customer support.

HonestHub
Oman
4 months using the app
March 21, 2024

CJ Dropshipping has been a great partner for my online store. They offer a massive selection of products, so finding what I need is a breeze. Plus, their prices are competitive, allowing me to keep my margins healthy.

What truly impressed me, however, was their customer service. When I had a question about product status, Rebecca went the extra mile to solve it quickly and efficiently. Thanks to her support, I got back on track with minimal downtime. Overall, highly recommend!

PlumbingMates
Philippines
23 days using the app
March 24, 2024

I ordered from CJ twice for my customers and both times it was not a good experience. The product listings and pictures CJ provides are just estimations of the general type of item your customer will get and there's no way to see if it's even in stock until after your customer orders and is already expecting a shipment. Meanwhile, the other dropshippers I use provide a smooth and fast experience with decent quality products, and provide automated stock updates. I'm in the process of replacing all my CJ listings with ones from other dropshippers, even though it's more expensive. I do not recommend CJ at all. Save yourself the headache and stay away. The low prices are not worth the hassle.

The Adobe Soul
United States
8 months using the app
June 25, 2024

Rami is very helpful and informative. He is quick to respond and I am thankful for his help.

Elysium Luxe
Canada
4 months using the app
January 8, 2024

It's been great working with CJ. They communicate really well. My agent Aoki has be great and answers all of my questions promptly. Happy with the service :-)

Wick Digital Shop
Canada
8 months using the app