Reviews (9,543)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants appreciate this app for its competitive pricing, high-quality products, and efficient logistics, which streamline sales and business growth. They value the user-friendly interface, extensive product range, real-time tracking, and seamless Shopify integration. Reliable shipping times and responsive customer support, especially from personal agents, enhance customer satisfaction and operational efficiency, making it a recommended choice for merchants.
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I am very satisfied with CJ's customer service. I used to work with another company and I always had to wait a long time before I got an answer. Especially Suki Huang, helped me with several questions and was able to answer immediately and everything was very clear.
Great experience, fast response to any problems, Nancy Wu was really kind and was always here to help.
Very useful whenever you need a question to be answered, Chandy Chen is on the job and is very helpful. It has been extremely helpful having assistance starting up my business
Rami Wu handled my order which I had to complete a merchandise exchange due to the origianl order being out of stock. Wu was very helpful and patience with my requests and time consuming adjustments I had to make.
Thanks for the help Wu!
One of the best app in Shopify!
fast fulfillment, professional in handling order, and if you have any question, contact the support team and they will help you asap! Rebecca Lin, Rami Wu, Bellica Lin, Leina Zhang, Alan Yang, and Sveta from CJ support team, is so supportive and reliable! They just helped me with big task for few consecutive days! Easy fast reliable! Recommended!
I was facing some difficulties and had some queries and talked to Mr. Connor from CJ Dropshipping ... It was very pleasant discussion and he clarified all my points... Very impressive customer support.
CJ Dropshipping has been a great partner for my online store. They offer a massive selection of products, so finding what I need is a breeze. Plus, their prices are competitive, allowing me to keep my margins healthy.
What truly impressed me, however, was their customer service. When I had a question about product status, Rebecca went the extra mile to solve it quickly and efficiently. Thanks to her support, I got back on track with minimal downtime. Overall, highly recommend!
I ordered from CJ twice for my customers and both times it was not a good experience. The product listings and pictures CJ provides are just estimations of the general type of item your customer will get and there's no way to see if it's even in stock until after your customer orders and is already expecting a shipment. Meanwhile, the other dropshippers I use provide a smooth and fast experience with decent quality products, and provide automated stock updates. I'm in the process of replacing all my CJ listings with ones from other dropshippers, even though it's more expensive. I do not recommend CJ at all. Save yourself the headache and stay away. The low prices are not worth the hassle.
Rami is very helpful and informative. He is quick to respond and I am thankful for his help.
It's been great working with CJ. They communicate really well. My agent Aoki has be great and answers all of my questions promptly. Happy with the service :-)