Overall rating
4.9
Counts per rating level
  • 96% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its wide product range, competitive pricing, and efficient shipping. They commend the personalized customer service, noting the quick response times and professionalism of assigned agents. The platform's sourcing services and private chat feature are also highlighted. Some merchants credit the customer service team for significantly contributing to their business success.

November 20, 2023

CJ Dropshipping has excellent customer support, Fionnula is very helpful and always ready to answer your questions.

My Store
United Kingdom
24 days using the app
October 22, 2023

I have had the pleasure of working with CJ Dropshipping, and the experience has exceeded my expectations. My agent Royce Zhang, in particular, has played a pivotal role in ensuring a seamless and efficient process. Royce's assistance has been invaluable. His prompt responses and extensive knowledge about the dropshipping industry are impressive. He's guided me through the entire process and his dedication and willingness to go the extra mile truly sets him apart.

As for CJ Dropshipping, the company's services are nothing short of exceptional. The product range is vast, and the quality is top-notch. I've been particularly impressed with the efficiency of their order fulfillment process. Moreover, CJ Dropshipping's competitive pricing allows for healthy profit margins.

My experience with CJ Dropshipping and Agent Royce Zhang has been outstanding. Their commitment to customer satisfaction and quality service is evident in every interaction. I highly recommend CJ Dropshipping to anyone seeking a reliable and efficient dropshipping partner.

KATLY
United Kingdom
5 months using the app
September 1, 2023

I can't say enough good things about my experience with CJ Dropshipping. Especially because of my agent Niky. She's truly amazing and incredibly helpful.

My agent's knowledge in this field is impressive. She patiently walked me through every step, making sure I understood everything. Her guidance is invaluable in preventing me from stumbling.

What sets Niky apart is her dedication. She was always there to answer my questions and address any concerns. It's clear that she genuinely cares about her clients' success.

With her support, my online store is up and running smoothly. If you're lucky enough to have Niky as your agent, you're in great hands. Thanks, Niky, for being such a crucial part of my dropshipping journey!

Vyrenna
Germany
10 months using the app
September 1, 2023

I really enjoyed working with Elsa Tong. The customer service was very awesome. Really nice person. Helped me to source, provided me with all the information I needed, and showed me how to navigate my way around. Patient with me because I'm new. Overall best experience.

IntellGadget
United States
7 months using the app
September 27, 2023

I had the pleasure of working with Vincy! Her communication is outstanding, with lightning-fast replies, and she goes above and beyond to help resolve any issues. I highly recommend her services. Additionally, I'd like to recommend Cjdropshipping app as a fantastic tool for your e-commerce needs. Keep up the great work Vincy!

SymphonyBand
Australia
Over 2 years using the app
October 28, 2023

Linda was super helpful with helping me to get my Shopify and TikTok store connected to my CJ Dropshipping account. I was getting frustrated but once she started sending me the screenshots that included yellow circles and red arrows, it truly helped! Your amazing Linda and I absolutely love you as my agent!!!!

Pleasehelpinspireme.com
United States
About 1 month using the app
April 12, 2024

Sveta is so fast to answer and good recommandation. thanks cjdropshipping is perfect

My Léopard
France
1 minute using the app
November 3, 2023

I contacted customer support due to an issue with fulfilling a mixed-vendor order. Bonnie Gu initially responded and attempted to guide me through the process with the "batch update to orders" feature. However, this led to an unintended disconnection of all items in the order. The situation was made more difficult when the conversation with Bonnie was left unresolved.

Fortunately, Suki Huang stepped in and was instrumental in clarifying the confusion. Suki provided comprehensive answers to all the questions and navigated us through the correct process to isolate and address the issue with the item from the other vendor. The assistance from Suki was a stark contrast to the earlier part of the exchange, demonstrating both professionalism and a commitment to resolving customer issues.

I am grateful for Suki's intervention, which ultimately rectified the situation and allowed me to complete the order for my customer. The support provided by Suki was a redeeming aspect of the service experience.

Opulence Emporion
United States
9 months using the app
October 18, 2023

I really like how they made it easy to communicate with their resellers.
I contact them through WhatsApp and I get assistance in a few minutes.
A big thanks to Suki Huang.

Xclamation Store
South Africa
3 months using the app
October 26, 2023

Great experience with customer support! Bonnie was able to provided much needed help, right on time

DZAKO
Bulgaria
3 months using the app