Overall rating
4.9
Counts per rating level
  • 96% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this platform for its wide range of products, personalized customer service, and competitive pricing. They commend the quick and professional responses from dedicated agents. The efficient order processing, shipping times, and additional services like product sourcing and quality checking are also highly valued. Many have successfully grown their businesses using this platform. It offers various shipping options, including warehouses outside China for faster delivery, and provides promotional resources like media and videos.

December 8, 2023

Ich bin sehr zufrieden mit dem Support. Box Chen war super hilfreich. Danke!

homehacks.ch
Switzerland
3 months using the app
September 28, 2023

Super satisfied with the customer service and the entire platform. The support response was very quick, I would especially like to thank Ceci who was able to fix everything for me very quickly.

Akaiko
Poland
5 months using the app
October 7, 2023

I can't say enough good things about my CJDropshipping agent, Shinco Zhao. His professionalism, excellent communication, and problem-solving abilities have made my experience with CJDropshipping truly outstanding. Shinco's dedication to ensuring smooth transactions and his attention to detail have been instrumental in the success of my business. I highly recommend Shinco as an exceptional agent. Thank you for your exceptional service, Shinco!

PhonePad Pro™
Czechia
3 months using the app
October 11, 2023

It is pretty amazing what you can do working with CJdropshipping, and I have had very helpful staff like Box Chen in customer service guide me through my confusions! Takes some getting used to, but anything worthwhile is worth spending some time to learn.

AbyssWares
United States
16 days using the app
October 26, 2023

I have a great experience with CJdropshipping because Yori Lin helps me through the whole process and is always quick en polite in response. It is a big recommendation to fulfil your orders with CJ. Thanks to Yori Lin who helped me fulfil my first orders!

Vallina
Netherlands
11 days using the app
April 26, 2023

Good application with a very good agent who helps us in all our tasks daily. For our part, it is Alex who does an outstanding job for us. He always does his best to source the best suppliers, help us find new products, and manage the shipments on a daily basis. I recommend this application 100%.

Sofacoo™
Hong Kong SAR
Almost 4 years using the app
November 4, 2023

I have delisted all products from CJ Shipping. They have taken over a week to ship several orders with no communication. We had to submit a request asking why it has not shipped. They just say 'oh, sorry, it will ship in a few days' .

Palm Beach Outlet Shop
United States
7 months using the app
July 12, 2023

I have been using CJ Dropshipping for more than a year now and have always had good service.

Today I needed to know something about a product before I could list it and Cheria responded straight away. My question was answered quickly and my product was listed within minutes.

I would definitely recommend CJ Dropshipping. Their customer service is outstanding!

BIMEEO
United Kingdom
12 months using the app
October 28, 2023

Perfect customer service from Ken. First day connected with CJ and I am very surprised about their service!!!

Paffic
Spain
About 1 month using the app
October 12, 2023

With CJ, I have much less headaches about the logistic. There's no minimum order quantity for private inventory. I've been working with my agent Vita for a long time and I'm satisfied.

Magic Mammoth
United States
10 months using the app