Reviews (8,392)

Overall rating
4.9
Counts per rating level
  • 96% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its exceptional customer service, particularly highlighting agents like Eugenia Deng and Leah for their responsiveness. The platform is user-friendly, ideal for beginners managing orders and browsing products. It offers efficient order processing, a broad product selection, competitive pricing, and high-quality sourcing and fulfillment services. These features help enhance business growth, customer satisfaction, and trust.

September 9, 2023

I highly recommend CJ Dropshipping as your supplier. The setup is easy and if you are ever stuck on something there are a ton of videos to help you out! Connecting products, creating custom packaging, and fulfilling orders has never been easier. My Agent, Mango has been amazing. If I ever have any problems, questions, or concerns she is always there to help me in any way possible. She is super quick to respond. Mango is amazing and I am grateful she is on my team!

Lemmvia
United States
9 months using the app
March 7, 2024

Camila is very attentive and is helping me a lot throughout the entire process.

Cyclist's Corner
Portugal
1 day using the app
August 13, 2023

The Customer Support Service was really nice, fast and comprehensive. Sita Cui could answer every question about the product and i didnt have to wait hours. There were no problems at all. I would recommend her.

Lupina
Germany
10 months using the app
January 19, 2024

Grant is the goat and he helped us out a great amount, he was very quick to respond and provided special sourcing for our store. He made sure that we received the best products and the best customer support.

shopvelva
United States
7 days using the app
January 2, 2024

Angel there was very kind and available to help me to give me very Useful information and find the products I need, thank you Very Much

JS84store
Italy
22 days using the app
November 2, 2023

Honestly, this application is an excellent asset for those just starting out in e-commerce. It's reassuring to have one or more agents to turn to in case of problems. On top of that, they're very friendly (especially Niky). I'm very satisfied and I can't wait to see how it turns out in the future.

Shinysweep
France
7 months using the app
September 12, 2023

I high recommend CJdropshipping. As I'm dropshipping products from CJS, they deliver products within 15 days. I even tried other dropshipping supplier, they are not good at it and customer support are most appreciated espectically after delivery service.

Fashion Sinners
United Kingdom
Over 2 years using the app
Edited April 11, 2024

CJ Dropshipping has proven to be an invaluable partner for my e-commerce business. Their seamless integration, efficient order processing, and reliable shipping services have significantly streamlined my operations. Cheria was very helpful and her contribution was important!

Harmonia Project
Greece
4 months using the app
December 24, 2023

They're nice and attentive! The agent Phyllis, Sveta and the all team always helps me with my questions and brings fast solutions. Furthermore they have infinite options of products. Amazing! Thanks guys!

Embrace Company
Brazil
4 months using the app
August 17, 2023

CJ has been pretty easy to use, although the site is a little outdated and slow but overall Ive had a good experience with it. Their customer service is awesome. Angel has been really great and very patient with me asking a million questions. She's been very thorough and helped explain things in an easy to understand way which I appreciate. Especially being a new business owner and just starting to deal with ecommerce and inventory. It can be overwhelming but she has made the experience better for me. Thanks Angel!

Frankie and June
United States
3 months using the app