Reviews (9,551)

Overall rating
4.9
Counts per rating level
  • 96% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its competitive pricing, high-quality products, and efficient logistics, which streamline sales and business growth. They value the user-friendly interface, extensive product range, real-time tracking, and seamless Shopify integration. Reliable shipping times and responsive customer support, especially from personal agents, enhance customer satisfaction and operational efficiency, making it a recommended choice for merchants.

March 5, 2024

Bruce Lin Is always keeping me up to date and is extremely easy to work with. He has helped me solve my problems efficiently multiple times.

Banii
United States
3 months using the app
January 17, 2024

Tab Zhao is extremely helpful! First time trying to process an order and he walked me through the process of ordering and listing and made me understand the process of cjdropshipping. Shout out to Tab for helping and available every second I need assistance.

RAZ
United States
3 months using the app
Edited January 28, 2024

Legitimate app and services, affordable prices and especially excellent service and support from their agents. Miya Huang specifically, assisted me and was very patient and accommodating, very friendly yet professional and was always extremely quick to respond to my queries. I am very pleased with the human agent feature as it is really helpful and i am especially grateful to Miya Huang as she really helped me alot. Overall i am pleased with this app

TropicalFinesse
Singapore
About 2 months using the app
February 17, 2024

I was unable to login my CJ account due to MFA verification, because I was put MFA verification then uninstall application. But Mr. Yoyo helped me a lot and resolve this issue. I have login account successful now.

Jurer
Saudi Arabia
4 months using the app
January 31, 2024

Couldn’t be more happy with the service! My personal agent Royce is wonderful and helps me with everything I need! So glad I found cj and so glad I was given Royce

WinnieRose
United Kingdom
4 months using the app
June 10, 2024

Pauling provided excellent support. She is patient and competent.

Clubshop Outlet
United Kingdom
9 months using the app
February 1, 2024

I highly recommend CJDropshipping, and I would like to warmly thank my agent at CJDropshipping, Surind, for his exceptional assistance. He has been incredibly helpful with a recent issue related to PayPal, and consistently assists me with the application, as well as in finding suppliers for better product pricing. His professionalism and dedication have greatly contributed to the success of my business. A big thank you to Surind and CJDropshipping for their excellent customer service!

Temps Élégant
Canada
4 months using the app
March 22, 2024

I have worked with Gildan and she is fast in answering, great costumer service.I am very please and happy with the care and attention that we have received.

Colossal
Romania
10 months using the app
January 1, 2024

Thank you Loker Wang for great support. I appreicate your patience and clear instructions. I wish I could give you more stars...

Phero
United States
6 months using the app
March 18, 2024

Very fast and polite customer service. Big thanks to Fionnula who helps me a lot, always answers quickly and solves all questions)

Cozy Nest
Poland
3 months using the app