Reviews (8,392)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
Feedback submitted
Merchants appreciate this app for its exceptional customer service, particularly highlighting agents like Eugenia Deng and Leah for their responsiveness. The platform is user-friendly, ideal for beginners managing orders and browsing products. It offers efficient order processing, a broad product selection, competitive pricing, and high-quality sourcing and fulfillment services. These features help enhance business growth, customer satisfaction, and trust.
Refine
-
By rating
Lincy was a very big help!
One of the most significant advantages of CJ is the 24/7 customer service support. I want to thank the whole team, especially Doki Huang, for being there for me to answer all of my questions at any time. Thanks!
Rami Wu was fast and efficient for my sourcing requests! I recommend
Angel was so much help for me with setting up taxes and declarations. She answered very quickly and knew everything about my endless list of questions. Really nice customer support! Thank you again Angel.
I am extremely happy with CJ. They offer you a large selection of products and good customer service. My agent Yori Lin helps me with every problem as quickly as possible.
So far, I have THE BEST EXPERIENCE with my 'customer service agent' named Suki Huang & Marian Chen. I have just started this business and all of this is new to me. But my service agent is just one message away and any issue gets solved. I hope cj works best for me and any newcomer out there.
Customer Service is good and reliable. Alan from CJ has been patient and kind with me as I was asking questions and made sure everything was good for me before taking a leave. I recommend.
Hello CJ Dropshipping Team,
I am delighted to use your application, and working with you has truly been a fantastic experience. CJ Dropshipping offers many helpful features that assist me in managing my business and delivering products to customers.
I would like to express my gratitude to CJ support consultant Bring Zhong for helping me when I encountered issues. His/her assistance has been invaluable, and I appreciate the prompt and effective support provided.
Thank you, Bring Zhong, for your assistance in resolving the challenges I faced.
Eugenia Deng from
can helped me with an issue with fast response.
We opened a new shop and spent a long time thinking about which supplier we should choose. We decided to give CJ Dropshipping a try. A very good decision! Cherry Xu has been our customer advisor from the beginning. She is simply incredible and answered all of our questions with a lot of patience. She always tried to solve all problems as quickly as possible and to our best satisfaction. Incredible customer support. Thank you Cherry Xu