Overall rating
4.9
Counts per rating level
  • 96% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this platform for its wide range of products, personalized customer service, and competitive pricing. They commend the quick and professional responses from dedicated agents. The efficient order processing, shipping times, and additional services like product sourcing and quality checking are also highly valued. Many have successfully grown their businesses using this platform. It offers various shipping options, including warehouses outside China for faster delivery, and provides promotional resources like media and videos.

September 17, 2023

Really Satisfied with the service you'll get with Cj. Fast delivery, valid tracking number and a personal Assistant you can reach out to all the time. In my case Kris helps me with all the questions I have and reaches out to me if there are any troubles with the backend. They even help you source the products pretty quickly. Great Service! Highly Recommend.

DriftCraft
Germany
4 months using the app
October 13, 2023

I was having few questions in my mind before working with CJ but Whalen Zhu very kindly helped me with every question and guide me every step. I'm very happy with the response time and deep explanation. I appreciate it.

SKmagionline
Germany
About 1 month using the app
September 11, 2023

Absolutely brilliant service by CJ. Yes there are little issues here and there, just like anywhere in life, but it is well managed and communicated. Orders are precise and very fast, plus the more orders you have the better they will take care of you. Our agent (Kris Zeng) is just amazing as well, she is taking great care of us, making sure our experience is top rated. Any issues she sorts it out for us. Overall very satisfied and 100% recommend.

Place For Pets
United Kingdom
4 months using the app
October 17, 2023

Really good dropshipping page, I have connected this to my store, also I have my own agent - Gaines Guo, thank you for helping mine with any issues

Wise Home Wear
United Kingdom
3 months using the app
September 22, 2023

Working with Bianca has been an absolute pleasure. Her responsiveness and knack for finding solutions is truly commendable. She's not only quick to reply but also incredibly effective in problem-solving. I can't thank her enough for making things so much easier for me. Bianca, you're a star !

Chroma Light
France
5 months using the app
August 1, 2023

My overall experience is really good with CJ, It is beginner friendly app its also good for scaling most of the products. They have pretty good agents, I am working with an agent named June, June always helps me finding missing orders, resending damaged items, and always find where my order is. Ive been dropshipping for more than 2 years and now operating 4 stores, June assures my every order is delivered safe. Thanks June, thanks Cj Team.

Hankeen
United Kingdom
9 months using the app
September 6, 2023

I Love CJ they have all types of products and fast shipping times their customer support is awesome Irene Helped me fix a issue in no time!!! I have tried many other suppliers and I can proudly say nobody beats them!!!

HearthSideHome
United States
6 months using the app
October 22, 2023

I have had a chat with Donna. She is very supportive and professional. She has guided me a lot. I am very satisfied with CJ as they have very impressive team like she. I would continue my business with them. Thanks Danna again.

availa2z
India
25 days using the app
July 29, 2023

I have been using CJ Dropshipping for a while, loading up my store with products and have just done my first mock order. I have had a few issues with use but have had my queries quickly resolved with my agent Sita Cui. Sita replies very quickly and has a wealth of knowledge regarding anything CJ. The service has been amazing so far. I would recommend this site, it's easy to use, the prices are great and the there is a wide variety of products to choose from and customer service is some of the best I've had. I am yet to see how the shipping process goes but if it is anything like my experience so far, I'm sure it will be good. Thanks again, Sita and CJ, you're awesome.

Go Dinkies
Australia
6 months using the app
January 25, 2024

إنه تطبيق جيد وكذلك خدمة العملاء تساعد المبتدئين في فهم كل ما هو صعب عليهم وهم سريعون في الرد

Star⭐
Saudi Arabia
2 months using the app