Overall rating
4.9
Counts per rating level
  • 96% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this platform for its wide range of products, personalized customer service, and competitive pricing. They commend the quick and professional responses from dedicated agents. The efficient order processing, shipping times, and additional services like product sourcing and quality checking are also highly valued. Many have successfully grown their businesses using this platform. It offers various shipping options, including warehouses outside China for faster delivery, and provides promotional resources like media and videos.

September 28, 2023

This is a very good plugin that will provide you with a dedicated consultant. Thank you very much to my consultant Miya. When encountering many unresolved issues, such as logistics or product procurement, they will quickly help me solve them

OYOtt
Hong Kong SAR
5 months using the app
August 17, 2023

CJ has been pretty easy to use, although the site is a little outdated and slow but overall Ive had a good experience with it. Their customer service is awesome. Angel has been really great and very patient with me asking a million questions. She's been very thorough and helped explain things in an easy to understand way which I appreciate. Especially being a new business owner and just starting to deal with ecommerce and inventory. It can be overwhelming but she has made the experience better for me. Thanks Angel!

Frankie and June
United States
3 months using the app
Edited March 26, 2024

Updated: Still working with CJ and still looking forward working with them for my business.

Awesome Service and Fast Delivery!
I have a problem? they will look into it and try everything to solve it for me.
I can get products to my customers in 4-5 Days.

Ceralio
Germany
10 months using the app
October 22, 2023

I have had a chat with Donna. She is very supportive and professional. She has guided me a lot. I am very satisfied with CJ as they have very impressive team like she. I would continue my business with them. Thanks Danna again.

availa2z
India
25 days using the app
November 10, 2023

amazing app.and amazing customer service provided by Grant weng.thanks Grang

Littles Needs
Australia
29 days using the app
January 30, 2024

Thanks to Chole Zhang, She was very patient and helpful with every question I asked. Couldn't ask for a better agent!

Stylish Goddess
Australia
2 minutes using the app
Edited March 29, 2024

Carrie is great! I've worked with others who are great too, but Carrie is top notch. Her quick customer service makes me feel like I am her only client! Whenever I have issues, she is able to fix them easily or give me an explanation. CJ and Carrie are awesome!

BreezeBlanket
United States
7 months using the app
October 7, 2023

CJ's support team is able to provide assistance at any time, whether it's during the afternoon while I'm working or even if it's 3 a.m. When I reached out CJ with inquiries at 3 a.m, I never expected them to respond immediately. It's truly incredible and extremely helpful for my work.

W.PROMESMER
Hong Kong SAR
About 2 months using the app
September 23, 2023

The service is available around the clock, friendly and works solution-oriented. Cherry Xu in particular was able to help me with many problems and always had a solution ready. Thank you very much.

Katzenkönig
Switzerland
3 months using the app
August 30, 2023

I've been a loyal customer for more than a year, and I've seen a remarkable improvement in their services and support during this time. They're advancing swiftly, and their web platform is at the forefront of the industry.
The key element contributing to this fruitful partnership is the exceptional and consistent support from my agent, Fiona. She's impressively quick in her responses, always available, and possesses an innate ability to find solutions. Our business relies heavily on this strong partnership. Thank you for being an integral part of our success. Exceptional Experience with Cj as Our Supplier.

StiliGo Sport
France
About 1 year using the app