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Overall rating
Counts per rating level
  • 95% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this platform for its wide range of products and user-friendly interface. It simplifies product sourcing, order fulfillment, and tracking, integrating seamlessly across multiple channels. The responsive and knowledgeable customer support, including personal agents, is highly valued. Merchants also commend the competitive pricing, detailed product information, and trusted supplier network. Regular updates based on merchant feedback highlight the platform's commitment to improvement. Additional services like product photoshoots and private labeling are also available.

April 7, 2023

If you need good service, you are in the right place. Fast and good answer and solve problem what is most important.

United States
2 months using the app
March 18, 2023

Thank you to Bruce Lin who kindly helped me with my problem, was straight to the point, and knew what he was talking about.

Future Belts
4 months using the app
April 9, 2023

CJ is amazing , better than Aliexpress! Special thanks to my agent Ayden , he has helped me alot , I'm very annoying sometimes but he is very professional and handles everything very well . Thank you Ayden

Tailored Paw
4 months using the app
December 4, 2023

John has been very helpful! Recommend highly

Earthy Bliss
United States
April 10, 2023

My Guy Brian Qiu, He gave me the best and quickest service. It did take me some time to understand what he was stating and His instructions were confusing but I figured it out.

Calming Curiosities
United States
3 months using the app
May 26, 2023

Good app and good support. It's a better option for dropshippers than AliExpress. So i recommend it.

Esprit Béret
3 months using the app
March 31, 2023

perfect customer service especially from my agent Fiona Xu,cjdropshipping has a very short response time and they are very efficient

United Kingdom
Over 1 year using the app
March 5, 2023

This is by far the best customer experience I have ever had. Jesse is the one who helped me, and he helped me very well, and the response time is unmatched.

5 months using the app
April 16, 2023

Michell Luo is such a Great help to me and answering any and all questions. She goes above and beyond for me and my store and I am happy she is apart of CJ!!

The Fly Board
United States
Over 1 year using the app
February 6, 2023

The customer service was amazing Alan Yang Thank for helping me through all the processes that went through all print on demand products , I really recommend to anyone who is ne to CJ to go first on cj customer service, you will learn very fast on how to use the products if you are a buyer or want any other business .

Thank you Once again Alan Yang.

23 days using the app