Overall rating
4.9
Counts per rating level
  • 96% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this platform for its wide range of products, personalized customer service, and competitive pricing. They commend the quick and professional responses from dedicated agents. The efficient order processing, shipping times, and additional services like product sourcing and quality checking are also highly valued. Many have successfully grown their businesses using this platform. It offers various shipping options, including warehouses outside China for faster delivery, and provides promotional resources like media and videos.

July 1, 2023

Truly great support, especially by Mandy. I made a mistake by connecting the wrong product to my store, resulting in a lot of wrong orders being paid for. However, I was instantly refunded, and Mandy made sure that my orders were corrected. I really appreciated her efforts, and I will definitely continue using the platform.

ManyCuddles
Belgium
10 months using the app
April 19, 2023

I recently started using the CJDropshipping app and I'm blown away by how convenient and user-friendly it is. As a beginner in dropshipping, I was a bit nervous about getting started, but the app made everything so easy and straightforward.

But what really stood out to me was the amazing customer service provided by Billy. He was extremely helpful and responsive, answering all of my questions in a timely and professional manner. Whenever I had an issue or needed assistance, he was there to help me out and make sure everything was running smoothly.

Overall, I couldn't be happier with my experience using the CJDropshipping app and working with Billy. I would highly recommend this app to anyone who's looking to start or grow their dropshipping business. Five stars all around!

taperglasses
United States
3 months using the app
July 25, 2023

I had complicated issues with my store app, but Loker Wang instantly apprehended the problem, came up with the best solution, and encouraged me to continue... I am so relieved. My problem was solved within no time due to his quick understanding and problem-solving technique.

Skins Etc
Thailand
Over 1 year using the app
August 25, 2023

CJ Dropshipping is a game changer! Their user-friendly app simplifies product sourcing and order fulfillment. The variety of high-quality products with detailed info has boosted my conversions. The real-time order tracking and excellent customer support are a huge plus. CJ Dropshipping is now my go-to tool for efficient and profitable dropshipping, Thanks once again Arlene Nong.

Ecowie
Belgium
4 months using the app
September 14, 2023

I was facing an issue connecting the products with my store & CJ dropshipping. I was consulted by a support team member "Bonnie Gu" and she did her best to make me understand what actually the situation was and it helped me out very well.

Stittched
India
4 months using the app
August 13, 2023

Great app and service. Very good dropshipping service to use on shopify. My help rep Bonnie was very good at helping with issue. My other rep , Amy is also amazing . They all know what they are doing.

Gadget Giggle
United States
About 1 year using the app
October 18, 2023

if i have some issue Kaycee will help me alot and superfast Thanks for this best support team member.

apnaDuKan.pK
Pakistan
About 1 month using the app
August 21, 2023

Freda is very helpful and responsive. I requested additional information for a product in my store and she got back to me in less than 30 seconds.

Thank you for a friendly and professional service experience.

Freda Deng is great! Thanks a lot.

La Raffinée
France
6 months using the app
October 10, 2023

I had excellent and fast service from my chat assistant, Sini. They answered all my questions and were very helpful.

My Store
New Zealand
3 months using the app
Edited June 8, 2023

I had a minor issue and a few questions about my store, Layla Long was able to answer and solve everything! Phenomenal customer service. Thank you tremendously Layla!

Update: Hello everyone A&E here! Just came on here to write another review. My personal agent Layla Long actually reached out to me on her own because she had not heard from me in a while. She literally messaged "Hello friend its been a while is everything okay? I haven't heard from you" This message meant allot to me and came at a perfect time because I was a little frustrated/upset with my website. It showed me that she actually cares! We than began to speak and I started explaining my frustrations. I literally felt like I was speaking to a friend whom I have known for years. She listened to everything! She gave me advice answered questions that I have been holding back and not asking, some of the questions asked were related to shipping times, products, pricing, how online business works in general and much more. We spent over 30 minutes speaking back and forth with each other. We even laughed and I enjoyed the conversation, I learned allot in the process of it all. CJ dropshipping is by far my favorite! Great products and respectful staff. I would not choose another supplier! I have also made a new friend, who I bet is working really hard right now while I write this review haha. Thank you for everything Layla! Its also because of Layla that I will not choose another supplier!! Once again, great customer service, great products. They make you feel welcomed here and Im grateful to be apart of it all!

A&E
United States
About 2 months using the app