Reviews (2,696)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
Feedback submitted
Merchants appreciate this app for its user-friendly platform and efficient fulfillment process, which simplifies managing products and orders. Its seamless integration with Shopify and a wide range of product offerings align well with business needs. The responsive customer support, available globally around the clock, is frequently praised for quick problem-solving and proactive assistance, significantly enhancing operations and customer satisfaction.
Refine
-
By rating
CJ Dropshipping is a great app but if it was not for its workers it would not be that successful Camilla Zhu was very supportive and patient she answered all my question. She gave me the support that I need to be successful in my business she is very knowledgeable about everything she knows her job very well I know for sure I am in good hands I will like to work her again please retain her I desperately need her
Rebecca’s is an amazing service agent, attentive to detail. They help you with all aspects of the order processing. An amazing experience and customer. I would give it 10 stars if I could.
If it was possible to give 10 stars Connie Jin would receive them. Again, I would like to thank her for taking her time with me and being very detailed and showing exactly where and what to look for. Customer Service is not DEAD, well not with Connie Jin. She is very professional, knowledgeable, and customer oriented. She eased the worriness of a first-timer, or anyone who is in this business. I pray I get her again or someone close to her caliber. Get training CJ!! Will recommend to others!! I am pleased so far and pray I will continue to be!!
I've just started working with CJdropshipping and so far Roxanne has been giving me great service and is always ready to answer my questions.
"I had the pleasure of working with Eileen and can only report positive things. Her collaboration is exceptionally good! Eileen not only shows a high level of professionalism and expertise, but is also extremely helpful and always ready to offer support where needed. Her friendly and proactive manner makes working with her a true pleasure. I would definitely recommend Eileen for any project that requires commitment and expertise. 5 stars!"
wonderful Customer Service From CJ & Lena Jin
I am getting excellent help from ma agent Lena Jin. She answers all my questions and very fast. I really like the support of CJ. As a new beginner, I have inevitable problems for my business, Lena Jin has given me the useful advise and super patient to me. I appreciate her help.
Thank you for your words. We are always devoted to offering the best service and help every drop shipper from start to success. Have a nice day!
Bruce LIN is very helpful and will answer my needs when i need answer
this platform is very helpful to new sellers like me
It’s been a very smooth transition to using CJ Dropshipping. Brian is very helpful, and so far orders have been fulfilled correctly and faster than the estimated time is provided.
I'm using this app for supporting my activity with Shopify. Cjdropshipping provides not only the best price, fast shipping, but the service support by staff is the best part. I have an agent for my account, Alisa Chen, she helps me a lot and all the time. When she is not available, I still can find help from other staff on the mainpage, so all problems, questions usually solved immediately. This is very important when you starting a new business. Must-have app.
Thank you for your words. We are always devoted to offering the best service and help every drop shipper from start to success. Have a nice day!
billy on the night staff was super helpful... i am still trying to make sense of such a departmentalized set up...
thanks billy