Reviews (2,696)

Overall rating
4.9
Counts per rating level
  • 96% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its user-friendly platform and efficient fulfillment process, which simplifies managing products and orders. Its seamless integration with Shopify and a wide range of product offerings align well with business needs. The responsive customer support, available globally around the clock, is frequently praised for quick problem-solving and proactive assistance, significantly enhancing operations and customer satisfaction.

June 19, 2023

CJ Dropshipping is a great app but if it was not for its workers it would not be that successful Camilla Zhu was very supportive and patient she answered all my question. She gave me the support that I need to be successful in my business she is very knowledgeable about everything she knows her job very well I know for sure I am in good hands I will like to work her again please retain her I desperately need her

CastleItems
United States
20 days using the app
January 30, 2024

Rebecca’s is an amazing service agent, attentive to detail. They help you with all aspects of the order processing. An amazing experience and customer. I would give it 10 stars if I could.

Dorla Co.
United States
20 days using the app
July 24, 2022

If it was possible to give 10 stars Connie Jin would receive them. Again, I would like to thank her for taking her time with me and being very detailed and showing exactly where and what to look for. Customer Service is not DEAD, well not with Connie Jin. She is very professional, knowledgeable, and customer oriented. She eased the worriness of a first-timer, or anyone who is in this business. I pray I get her again or someone close to her caliber. Get training CJ!! Will recommend to others!! I am pleased so far and pray I will continue to be!!

4KsApparels
United States
19 days using the app
October 8, 2023

I've just started working with CJdropshipping and so far Roxanne has been giving me great service and is always ready to answer my questions.

Love, Laugh, and Gather Together LLC
United States
19 days using the app
April 24, 2024

"I had the pleasure of working with Eileen and can only report positive things. Her collaboration is exceptionally good! Eileen not only shows a high level of professionalism and expertise, but is also extremely helpful and always ready to offer support where needed. Her friendly and proactive manner makes working with her a true pleasure. I would definitely recommend Eileen for any project that requires commitment and expertise. 5 stars!"

Keept Simpler
Germany
19 days using the app
September 16, 2020

wonderful Customer Service From CJ & Lena Jin
I am getting excellent help from ma agent Lena Jin. She answers all my questions and very fast. I really like the support of CJ. As a new beginner, I have inevitable problems for my business, Lena Jin has given me the useful advise and super patient to me. I appreciate her help.

TopFunstyle
France
19 days using the app
CJDropshipping replied September 16, 2020

Thank you for your words. We are always devoted to offering the best service and help every drop shipper from start to success. Have a nice day!

November 30, 2023

Bruce LIN is very helpful and will answer my needs when i need answer
this platform is very helpful to new sellers like me

ShopMontessoriToys
Switzerland
19 days using the app
May 17, 2023

It’s been a very smooth transition to using CJ Dropshipping. Brian is very helpful, and so far orders have been fulfilled correctly and faster than the estimated time is provided.

Graceful By Design
United States
19 days using the app
November 5, 2020

I'm using this app for supporting my activity with Shopify. Cjdropshipping provides not only the best price, fast shipping, but the service support by staff is the best part. I have an agent for my account, Alisa Chen, she helps me a lot and all the time. When she is not available, I still can find help from other staff on the mainpage, so all problems, questions usually solved immediately. This is very important when you starting a new business. Must-have app.

Miaofit
France
19 days using the app
CJDropshipping replied November 5, 2020

Thank you for your words. We are always devoted to offering the best service and help every drop shipper from start to success. Have a nice day!

July 18, 2023

billy on the night staff was super helpful... i am still trying to make sense of such a departmentalized set up...
thanks billy

Ocasion
Canada
Over 1 year using the app