Overall rating
4.9
Counts per rating level
  • 96% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this platform for its wide range of products, personalized customer service, and competitive pricing. They commend the quick and professional responses from dedicated agents. The efficient order processing, shipping times, and additional services like product sourcing and quality checking are also highly valued. Many have successfully grown their businesses using this platform. It offers various shipping options, including warehouses outside China for faster delivery, and provides promotional resources like media and videos.

November 8, 2023

Excelent service from Nigel as usual, fast and consistent. Best agent!

Aurastic
United States
4 months using the app
September 26, 2023

I am new to the dropshipping process, and when I searched for a reliable supplier, I found CJ, and I linked my store to CJ, and when I asked to have an agent with me, Miya Huang met my requests and helped me with all matters and inquiries - Thank you, Miya.

VogueSparkle
Egypt
7 months using the app
June 21, 2023

Like every starting business, there is always some hic-cups that comes along the way while learning the system and processes. I was lucky to find Rebecca who helped me with my questions and identify and guide me to solve my problem with an order that was sourcing but it went to CJdropshipping instead of the correct vendor that had the product. So far I have a pretty good experience with the service every time I need something.

BeyondTheHorizonEnenterprises
United States
4 months using the app
October 3, 2023

BIN HAN, was very responsive with my questions. even the hard ones he worked though it.

StickyClips
United States
7 months using the app
September 25, 2023

I want thank to Sini Liu for all she helped me with, I'm new to this, but she gave me a huge hand on how to start this, and she took the time to teach me. I really appreciate it.

My Store 20 End
Canada
3 months using the app
September 23, 2023

5 star review for the customer support they are giving. Especially Freda has given me some support time to time. Thank You

shopbagenterprises
United States
4 months using the app
December 19, 2023

Je suis très satisfait du service d'Isla qui est très réactive et fait son maximum pour répondre aux différentes demandes.

PaceFolio
United States
3 months using the app
September 12, 2023

Nigel Li, was a great helper he gave me more information to look into to connect with more suppliers. AS well as telling me on how the shipping process works, while just being very polite.

SwiftySelect.com
United States
4 months using the app
September 14, 2023

Excellent platform, with many products. But the best thing is the service, the staff is always attentive, quick and helpful. Congratulations to Bonnie, who responded promptly and resolved my query.

Universo Premium
Brazil
7 months using the app
July 1, 2023

Truly great support, especially by Mandy. I made a mistake by connecting the wrong product to my store, resulting in a lot of wrong orders being paid for. However, I was instantly refunded, and Mandy made sure that my orders were corrected. I really appreciated her efforts, and I will definitely continue using the platform.

ManyCuddles
Belgium
10 months using the app