Reviews (9,073)

Overall rating
4.9
Counts per rating level
  • 96% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly praise the app for its exceptional customer service, particularly noting agents like Carrie, Leon, and Ken Yang for their responsiveness. The platform is user-friendly and integrates well with Shopify, streamlining order and inventory management. Merchants appreciate the wide selection of products and competitive pricing, which help meet diverse customer needs and maintain profit margins. Reliable shipping and efficient logistics management enhance customer satisfaction and trust. Features like dedicated personal agents and robust tools for product search and order tracking are also valued, supporting merchants in their dropshipping business and helping them focus on sales and customer service.

February 24, 2024

amazing support by Leah Cheng.she easily understood exactly what i wanted to explain

LuxOHeat Mug warmer
United Kingdom
7 months using the app
April 9, 2024

Eugenia Deng at CJDropshipping provided the best customer service. She was very knowledgable, and answers all questions precisely and to the point. Thank you

Fashion Vogue Shop
United States
11 days using the app
October 21, 2023

The app is incredibly user-friendly and their customer support is excellent. I had an issue that needed immediate attention, and I was assisted by a representative named Suki Huang. She was very friendly ! Their response time was lightning-fast, I could resolve my problem.

Excalibur
Germany
5 months using the app
December 25, 2023

Its been a great experience working with CJ and its completely newbie friendly. Suppliers Like Arlene Nong are very friendly and guide on time with all possible ways. Thank you so much for your support.

The Trending City
India
3 months using the app
January 6, 2024

As an entrepreneur in the e-commerce space, finding a reliable and efficient dropshipping partner is crucial to the success of my business. That's why I'm thrilled to share my experience with CJ Dropshipping, particularly the outstanding support provided by Sita Cui.

From day one, Sita has been an invaluable asset to my journey. Her expertise in navigating the complexities of dropshipping has not only streamlined my operations but also enhanced my overall experience with CJ Dropshipping. Whether it was addressing logistical concerns, offering product insights, or assisting with order management, Sita's responsiveness and attention to detail have been exceptional.

What sets Sita apart is her dedication to customer satisfaction. She goes above and beyond to ensure that any issues are resolved promptly and efficiently, demonstrating a level of care and commitment that is rare in the industry. Her personalized approach has made me feel like a valued partner, not just another customer.

Thanks to Sita's support, I've been able to optimize my store's performance, improve customer satisfaction, and grow my business confidently. Her professionalism and expertise are a testament to the quality of service CJ Dropshipping offers.

I highly recommend CJ Dropshipping to anyone looking for a reliable dropshipping service. And if you're fortunate enough to work with Sita Cui, rest assured, you're in excellent hands. Her assistance has made my experience with CJ Dropshipping better day by day, and I'm grateful for her support.

My Store
Romania
About 2 months using the app
January 3, 2024

I started using the app recently and I really liked it, it has a wide variety of products, my agent Ruth was very quick to contact, she helped me with some questions and is always available, I highly recommend it!

Loja One
Brazil
3 months using the app
November 28, 2023

Tracy has been very helpful throughout the business we have started together, recommend her to anyone.

Nuvéa
United States
10 months using the app
December 5, 2023

Very happy with CJ, fast response and especially appreciate the service given by my dropshipping agent Jolee. She is very responsive and helpful.

Yuvida
Netherlands
10 months using the app
Edited January 28, 2024

Legitimate app and services, affordable prices and especially excellent service and support from their agents. Miya Huang specifically, assisted me and was very patient and accommodating, very friendly yet professional and was always extremely quick to respond to my queries. I am very pleased with the human agent feature as it is really helpful and i am especially grateful to Miya Huang as she really helped me alot. Overall i am pleased with this app

TropicalFinesse
Singapore
About 2 months using the app
March 3, 2024

Box Chen has been a great help. Friendly and fast response, and the communication has been great while assisting me with my query.

Meraki Garments
Australia
5 months using the app