Reviews (9,075)

Overall rating
4.9
Counts per rating level
  • 96% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly praise the app for its exceptional customer service, particularly noting agents like Carrie, Leon, and Ken Yang for their responsiveness. The platform is user-friendly and integrates well with Shopify, streamlining order and inventory management. Merchants appreciate the wide selection of products and competitive pricing, which help meet diverse customer needs and maintain profit margins. Reliable shipping and efficient logistics management enhance customer satisfaction and trust. Features like dedicated personal agents and robust tools for product search and order tracking are also valued, supporting merchants in their dropshipping business and helping them focus on sales and customer service.

March 3, 2024

Box Chen has been a great help. Friendly and fast response, and the communication has been great while assisting me with my query.

Meraki Garments
Australia
5 months using the app
April 8, 2024

Rebecca was really helpful. Great service

Luxtrify
United States
7 months using the app
March 7, 2024

I recently had the pleasure of working with Angel Li from CJDropshipping, and I must say the experience was outstanding. Angel provided me with exceptional support and assistance in managing my CJDropshipping account.

SheasCo
United States
2 months using the app
Edited May 15, 2024

Osm perfect for dropshipping i am using cj from last 2 years and I am not facing any issue good customer support specially Rebecca is a good support advisor live tracking easy to use instant refund
Thanks

western collection
India
4 months using the app
February 24, 2024

So far my experience on CJdropshipping is great I'm setting up my shopify store with CJ and their support is amazing recently I got an issue in searching a product their agent named "Karen Jiang" help me out in best appropriate way.

Swaigee
Pakistan
About 1 month using the app
March 29, 2024

This app is very easy to use, I had some questions but the agent Linda helped me very fast and everything is solved. I really recommend it.

Elemental
Mexico
16 days using the app
Edited April 29, 2024

CJdropshipping helped me a lot, they have really fast delivery & product quality is amazing. My agent Estrella Wu is really helpful & incredibly responsive, always promptly addressing any questions or concerns I have. I'm happy to work with her!

nemend
United States
6 months using the app
December 29, 2023

Thanks Ruth for the quick and easy help with my Custom Packaging. Very friendly and fast answers, i can only recommend.

shoppyfair.ch
Switzerland
8 months using the app
April 21, 2024

The customer service are 24/7 available.

NexusRings
Germany
3 months using the app
March 11, 2024

My client did not received a parcel in time contacted CJ Dropshipping on their WhatsApp and problem was resolved by Mr Alan. Thank you

Brands Cruiser
United Kingdom
About 1 month using the app