Reviews (9,083)

Overall rating
4.9
Counts per rating level
  • 96% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly praise the app for its exceptional customer service, particularly noting agents like Carrie, Leon, and Ken Yang for their responsiveness. The platform is user-friendly and integrates well with Shopify, streamlining order and inventory management. Merchants appreciate the wide selection of products and competitive pricing, which help meet diverse customer needs and maintain profit margins. Reliable shipping and efficient logistics management enhance customer satisfaction and trust. Features like dedicated personal agents and robust tools for product search and order tracking are also valued, supporting merchants in their dropshipping business and helping them focus on sales and customer service.

July 24, 2024

I have been using CJDropshipping for about a month, and the experience has been superb. The quality of service exceeds expectations. Even as a beginner, you are provided with an appointed agent who takes care of all the details. In my case, I have been assigned Celia, who is an amazing agent. If I could give her 6 stars, I would

Cul·Box
United States
30 days using the app
September 21, 2024

Angel Li is super helpful and friendly at the same time! Her assist was really helpful and fast. I am super happy

BOULINA
Germany
About 2 months using the app
September 16, 2024

I was supported by Sveta today who was very helpful.

He was able to help me with drop shipping and provided me with some useful links.

Great customer service

Wipe the Slate Clean
United Kingdom
12 days using the app
August 25, 2024

I give five stars for AGNES, she answerd all my questions in timely and professional way.

she resolved all my concerns.

And even beyond that she helped me with useful links to make my purchases easier.

Thank you Agnes.

Giggle & Purr
United States
15 days using the app
July 29, 2024

I have been using Cj Dropshipping for seven months now and my agent Vita Liu has supported me whenever I have needed her help. So five stars for CJ, and I hope to continue to have Vita Liu's invaluable support.

Teriu's Nails
Switzerland
7 months using the app
October 10, 2024

Great service, very informative and good support, especially by rebecca from the cjdropshipping team who was really helpful to me, would recommend to anyone starting out.

Lenzberry
United States
6 days using the app
September 6, 2024

I don't really write reviews, but Joean Gu has been extremely helpful in product sourcing and answering all my questions.

Would highly recommend anyone looking for a supplier to work with him and CJ.

Rylera
Singapore
19 days using the app
October 15, 2024

John, our account manager for supply chain at CJ, has been incredibly helpful. He's constantly optimizing our processes, and as a result, things are running more smoothly. Thank you, John, for all your help! Your quick responses are much appreciated.

Dallasa
Netherlands
28 days using the app
Edited August 19, 2024

I've been working with Stacey from CJ for a while, and her consistent support and quick responses have been outstanding. She's always super helpful, ensuring smooth and efficient processes. Stacey's dedication and positive attitude make her a true professional. Highly recommended!

Crayar
Canada
9 months using the app
August 19, 2024

Lahne is a very nice and helpful employee, she is very helpful and works customer-oriented if you have any questions. I hope that she can help me in the future. Great respect!

GENTLEMENSHAND
Germany
About 2 months using the app