CJdropshipping: Much Faster , 7,586 reviews

I had a problem with the listening. Linda's support was fast, friendly and super helpful. Thanks again for that

Whalen Zhu is always helpful and always helped me to solve the problems I faced with CJ. I truly appreciate his hard work and I am very grateful that CJdropshipping has such a professional person in their team.

My business is growing and I’m expanding my investment in e-trade platforms. I’ve about $500K ready channel in Etsy, Shopify and EBay for that matter and heard that CJ is one of the best to go with for e-trade investments.
Over the last 1 month, 4 of my 7 customer orders from CJ caused my growing business serious damages because of orders hasn’t been dispatched on time, either it was of out of stock after I was given “tracking number”, or they tried to send me different product which wasn’t on the product pictures or the missing information at product page or not even responded after my several attempts.
I’m seriously unhappy with the experience and time I invested on CJ Dropshipping.
4 out of 7 means MORE than %50 of my orders are not fulfilled because of unprofessional business reasons or not solved to satisfy my needs the way I expected and I haven’t seen any attempt to kindly apologize or feel the need to correct mistakes.

It is unvlievable and I’m extremely dissatisfied due to your business solutions I’ve received from CJ over 1 month of my trial period of doing business.

How would you guys expect me to invest on doing business with you after all these?

CJ is extremely unprofessional, disrespectful and careless to its customers needs and expectations and CJ simply don’t care and not willing to handle what its customer expecting from them.

More than 50% Cancellation and Refund related disputes in 1 month proves how poorly running business CJ has that asked me to invest my money to do business with them.

Hope you find this complaint useful or send them your your supervisors if you really cares your client

Regards

CJ Dropshipping has been a pleasure to work with in the last year, they helped me scale my business with ease. Specifically my agent Vita Liu has been amazing to work with, every query I've asked has been answered. Vita always has a solution to any problems I am having and she responds to anything I ask of her very quick and sometimes helps me even if it is out of her work hours. She alone has made the CJ experience 10/10 for me. Any time there is an issue I was always made aware well in advance so I could prepare for it. Many thanks to the CJ team and Vita Liu!

Chad Wen always supports me right away and give me the information that I need. Appreciate your quick reply and follow up! Thanks for your work.

I wanted to extend a personal thank you message to Ceci, my agent at CJ, for her invaluable assistance, consistent availability, and encouragement throughout our collaboration. Her support has been instrumental in the success of our projects, and I am grateful to have someone as competent and dedicated as her as an agent at CJ.

Thank you so much for all you do, Ceci. Your professionalism and kindness truly make a difference, and I am honored to work with you.

CJDropshipping is definitely one of the best platforms for dropshipping. My agent Leila has been extremely helpful whenever i have needed it.

The best thing about this app is it’s customer service. Irena is my CJ agent. She helped me a lot to set up the account and store and connect products on the app. Can’t complain if you have such a good communicator. The best! Recommend always.

I'm a novice with CJ and Kribee Huang did an excellent job in walking me through an issue with my first drop shipping order. Thank you so much for your patience and understanding.

I've recently just started using Cj dropshipping as a go-to fulfillment center and product sourcing hub for my brand. Right from the very beginning I was pleased with the service. I ran into a little discrepancy as I'm still new navigating the website and Ruth was super helpful! She responded in very timely manner while providing me with photos to help make the process go smoothly! My experience overall has been phenomenal thus far and thank you Ruth for being a massive support!